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Liberty Mazda
Hartford, CT
1,614 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 PM - 2:00 PM
Sunday Closed
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Showing 1,614 reviews
January 12, 2024
The service department is always professional with excellent customer service that makes me want to keep coming back. excellent customer service that makes me want to keep coming back. More
by Amberjeanraymond
Verified Customer
January 12, 2024
Fast, effective and efficient My experience was efficient. They were able to identify and issue and fixed it in a timely manner. Their service department is wonderful. efficient. They were able to identify and issue and fixed it in a timely manner. Their service department is wonderful. More
by ASHLEYSOCQUET
January 12, 2024
Great customer service Great customer service very easy to make an appointment dealership conveniently located to make an appointment dealership conveniently located More
by RR1853
January 12, 2024
Responsive, professional, and used tech in experience which I like On time, easy to make appointments which I like On time, easy to make appointments More
by T_RABUN
January 12, 2024
The tech who greeted and directed me into the service bay was prompt, friendly and polite and escorted me to Craig's desk. Craig was as friendly and cheerful, explained what services would be performed, aske was prompt, friendly and polite and escorted me to Craig's desk. Craig was as friendly and cheerful, explained what services would be performed, asked if I had any issues with the car (none) and how the car met my expectations. From there, I More
by PJ Greason
January 12, 2024
It was good, only small complaint is the automatic calendar scheduling said 1:25am-2:25am instead of the actual time which was pm. My mom said it's also standard for it to take around 2 hours to get d calendar scheduling said 1:25am-2:25am instead of the actual time which was pm. My mom said it's also standard for it to take around 2 hours to get done what I was getting done, but it would be nice if that was what was represented as an estimate instead of 1 hour as well. Outside of that, excellent service. More
by dallas.lacomb
January 12, 2024
It is excellent service they are good in understanding the issues Liberty Mazda is helping me understand the issues with resolution the issues Liberty Mazda is helping me understand the issues with resolution More
by Sugumarnareshkumar
January 12, 2024
We had a good experience. Only thing is wish we knew more about the differences between cx5 base model we bought vs carbon edition we have. We asked and didn't really get any Only thing is wish we knew more about the differences between cx5 base model we bought vs carbon edition we have. We asked and didn't really get any answer on it. For example, found out after when we went to go open the trunk that it wasn't a button on the car keys and when we went to go set seat settings like we do in carbon edition, weren't able to. Would've potentially gotten a better model to have these settings. More
by elinatbaum
January 12, 2024
I was pleased with service Will return when the car needs more maintenance Great customer service more maintenance Great customer service More
by JM8SML
January 12, 2024
Everyone at the dealership was incredibly responsive, kind, and communicative throughout the entire proces. Their professionalism and thoughtfulness made this a painless experience. kind, and communicative throughout the entire proces. Their professionalism and thoughtfulness made this a painless experience. More
by MICHAELPOLEMAN
