Back

Liberty Mazda

Hartford, CT

4.8
1,627 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to ...
Contact Dealership
Today: 9:00 AM - 6:00 PM Closed Now
View All Hours

91 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 1,627 reviews

August 26, 2024

Excellent work habits very helpful and knowledgeable great staff Nick the salesman who sold me my car very gracious and helpful More

by keithwhitesr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Liberty Mazda responded

Thank you, Keith, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2024

Go in for an oil change and they always report that I need hundreds of dollars worth of additional work. More

by BETTY.PIETRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, Betty. We'll take your feedback into account for the future. If there's anything else we can do for you, please let us know.

August 21, 2024

To be honest this was my worst experience with the service department. I bought my car 10 years ago from you and have always had great service but it is obvious that you are short staffed and I heard More

by LUVDJS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 16, 2024

Liberty took my bumper off and now my fog light doesn’t work months later More

by LONGCHRABASCZ143
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Liberty Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

More
August 10, 2024

The Liberty Mazda service department has always done an amazing job servicing my vehicles over the past ten years. Job extremely well done! John Ploskonka Sergeant Major, United States Marine Corps, More

by JPNDC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Liberty Mazda responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 09, 2024

Pleasant employees, salespeople -made making a large purchase very easy. I am a Manchester Mazda transplant and am very happy with the service at Liberty Mazda More

by HUEYFAN1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude, David Jones
Aug 10, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2024

Excellent service, timeliness and cost. It was very easy to make a convenient appointment and everything was explicitly explained. More

by racheltrudell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Aug 07, 2024 -

Liberty Mazda responded

Rachel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 06, 2024

Carrie is awesome and always provides great service. Answers all my questions in a timely manner. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Liberty Mazda responded

Danielle, Thanks for sharing your thoughts about your experience with Liberty Mazda. Carrie and our team appreciate your business and hope to see you again soon!

August 05, 2024

What started as a challenge ended up being a win for Liberty Mazda. They came through and with prompt, professional follow up by Jason, restored my confidence in their service department and made me fee More

by KIMBERLY.MCEWEN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Liberty Mazda responded

Thanks, Kimberly, for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 03, 2024

Best dealership experience, I recommend these guys to everyone. I went to just simply get advice on my already financed car. Zeon was recommended and did not disappoint. He was beyond amazing between his More

by ashleyjp18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Liberty Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Ashley, please do not hesitate to let us know. We are always happy to help!

...
15
...