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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,570 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,570 reviews

January 31, 2025

Liberty Mazda is top notch in the Service Department. Jason Secor sets the tone. Carrie Hoffman is an absolute pleasure to deal with as a Service Associate. More

by vmariekozak
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
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Jan 31, 2025 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. Jason, Carrie, and our team appreciate your business and hope to see you again soon!

January 31, 2025

I had a great experience with Liberty Mazda. The process was quick and so pleasant. More

by UENDIC1899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear we delivered such a great experience!

January 30, 2025

Alex and Jordan really took care of me. They are very nice gentleman, to be sure. More

by TED.STEIER
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jan 31, 2025 -

Liberty Mazda responded

Ted, Here at Liberty Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Alex and Jordan, and it was a pleasure having you at the dealership. We appreciate your review!

January 27, 2025

Their customer services is amazing they are on point . I will recommend. To frinds and family. They are fast and accurate. More

by tanny9276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Liberty Mazda responded

Tanny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2025

Schedule service was easy, was advised on current service and recalls. Personal assisted with ride during service More

by Y.A.ROGACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2025

Samir was very helpful, and great with communication. He made the experience easy. We also very much liked working with Bill Nolette. He was very friendly and personable . More

by K_esco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir in sales
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Jan 26, 2025 -

Liberty Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Liberty Mazda!

January 24, 2025

The service department at Liberty Mazda is phenomenal, the best I’ve ever used, and I’ve used many. More

by BODOWDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2025

They took very good care of us! We couldn’t be more pleased with how they handled our situation. More

by THOMASAROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Thomas, and we look forward to working with you again.

January 15, 2025

Excellent work and communication but disappointed at increased cost for simple oil change and filter change. More

by THEDAMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Liberty Mazda responded

Thank you for providing this feedback. We do apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

January 13, 2025

They were very cordial, welcoming and provided a friendly atmosphere. Excellent service and highly recommended More

by MCC209
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
Report | Print
Jan 13, 2025 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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