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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

May 24, 2016

Rear Strut Replacement Thanks Lyndon for guiding me through the repair process and discovering that I only needed one strut replaced. You had excellent knowledge of my serv More

by Henry Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
May 24, 2016 -

Lexus of Winter Park responded

Thank you so much for your very kind review. I am very pleased to hear your kind words regarding Lyndon. He is dedicated to his customers and is always ready to exceed expectations. Thank you for being a loyal Lexus of Orlando customer and we look forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 21, 2016

Great friendly service Earl Koffler my maintenance advisor was great, he provided me with outstanding and very friendly customer service during my recent visit to take my ES More

by Panama12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Koffler
May 24, 2016 -

Lexus of Winter Park responded

Thank you for your awesome review! I'm very happy to hear that Earl provided you with great and friendly service. He is an awesome asset to our team. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 20, 2016

excellent The service this time was as always excellent. I was taken care of from the moment I arrived till I left. The service rep Ms. Pope substituting for my More

by Kameswaran
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Pope
May 24, 2016 -

Lexus of Winter Park responded

Thank you so much for this excellent review. I am very happy to see Ms. Pope was able to take such good care of you and your vehicle while Mr. Walsh was out. Thank you for being a loyal customer and we look very forward to serving you again with any future vehicle needs. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 20, 2016

Excellent customer service Great customer service all the time when I take my car for service and always friendly employees specially William Tijerina thank you again good job More

by LexusCPA
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
May 24, 2016 -

Lexus of Winter Park responded

Thank you for taking the time to share you excellent service experience with William. He takes pride in his customer service and always makes sure our guests are informed and satisfied. Thank you for your continued business and we look very forward to seeing you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 20, 2016

Honest, quick, reliable This was my first experience at this dealership. I was very impressed with the honest, professional and prompt attention by Victor, my service rep. He More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
May 24, 2016 -

Lexus of Winter Park responded

Mary, thank you for taking the time to share this wonderful review. It is so nice to hear that Victor created such a positive and comfortable service visit. He is an excellent example of the professional service that we work to provide each day. I am also very happy to see you enjoyed the amenities as they do make any wait much more relaxing! I also like to see the feedback regarding the technology class. It is important to us to keep our customers informed regarding all the wonderful technology on their Lexus vehicles. We look forward to serving you again with any future vehicle needs. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 18, 2016

Súper Great experience My name is juan AGOSTO and I have to share the great experience that I have on this dealer . He take the time and help me the choice the best car he More

by Juankc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Curet, Charles Ream
May 24, 2016 -

Lexus of Winter Park responded

Thank you Mr. Agosto! I am thrilled to see you had a 10 star experience and that you are now driving your dream car! On behalf of our team at Lexus of Orlando we truly appreciate you choosing us for your purchase. We look forward to serving you with any future vehicle needs. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 17, 2016

HORRIBLE CAR BUYING EXPERIENCE OVERALL CAR BUYING EXPERIENCE - PURCHASED A VEHICLE ONLINE THINKING I COULD TRUST THE DEALERSHIP!! BIG MISTAKE!!! THEY SOLD ME A LEMON WITH REPAIRS CO More

by LouiseR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 24, 2016 -

Lexus of Winter Park responded

Mrs. Louise R: It is regrettable that you have selected to post disparaging and misleading comments in reference to your purchase of a 2009 MAZDA CX-7 “As Is” vehicle from our dealership on March 11, 2016. If you would like to discuss the actions that we have taken regarding this purchase please contact me directly. Regards, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 16, 2016

Unmatched Customer Service No high-pressure sales, no runaround! Chris provided excellent guidance during our purchase. Honest, reliable, transparent and friendly best describes More

by cdog1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
May 16, 2016 -

Lexus of Winter Park responded

Thank you CDog! I am thrilled to see Chris provided you with his excellent customer service. We are honored to have earned your praise and recommendation through his integrity and professionalism. Thank you for choosing Lexus of Orlando and we look very forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 15, 2016

GX460 like a G Chris was a life saver when my fiancé was looking for a new suv. He was kind and trust worthy. I could not be there when she signed the paperwork so More

by Justin Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
May 16, 2016 -

Lexus of Winter Park responded

Mr. Hall, thank you very much for sharing this wonderful review. We are honored to have earned your high praise recommendation due to Chris and his professionalism & integrity. We appreciate his "stand up guy" attitude as well! Thank you again for trusting us to help your fiancé with her GX460 purchase and we look forward to serving you both again in the future. We also want to congratulate you both on your upcoming wedding and wish you a lifetime of happiness! Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

May 15, 2016

Consultation of Family Vehicle As our family was growing, my wife and I were looking for a family vehicle. We came to Lexus of Orlando with high expectations, and Chris over did it More

by Art Core-Valet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
May 16, 2016 -

Lexus of Winter Park responded

We sincerely appreciate your very positive feedback regarding your buying experience. Product Specialist, Mr. Chris Yurocko, has been a powerful Team member for several years and we are pleased to know that he provided you and your growing family with our “World Class Service”. Thank you for trusting Lexus of Orlando for your purchase and we look very forward to the opportunity to serve you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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