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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

May 16, 2021

We are a Lexus family and have bought all three at Lexus of Winter Park with the excellent help of Charles Ream. Charles is the consummate knowledgeable, personable professional. His patience, experience, More

by Rodney C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Everett Kimble
May 19, 2021 -

Lexus of Winter Park responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 09, 2021

This is my third deal with them and I'm always surprised by the speed they do everything. Everything was done in less than hours. More

by Eleganceorlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ream
May 12, 2021 -

Lexus of Winter Park responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 08, 2021

Hee Henderson is the best. She was very helpful and patient in helping us pick out our car. She pointed out both pros and cons of the different vehicles and how they would fit into my lifestyle. There More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
May 12, 2021 -

Lexus of Winter Park responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 07, 2021

I have been a loyal Lexus extremely satisfied customer since the Mid 1980’s and have never been the least bit disappointed. Lexus has consistently surpassed it”s incomparable reputation. The gentleman th More

by Rudy
Recommend Dealer
Yes
Employees Worked With
Robert Calupca
May 07, 2021 -

Rudy responded

A valuable asset to the Lexus group.

May 12, 2021 -

Lexus of Winter Park responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 04, 2021

I highly recommend Lexus of Winter Park and Product Specialists Charles Ream. I was able to buy my dream vehicle (LC 500) at a fair price according to my extensive research. Charles and Lorraine helpe More

by Bradsmith1
Recommend Dealer
Yes
Employees Worked With
Charles Ream, William "Perry" Fogleman, Hoang "Brian" Loi, Lorraine Mantero
May 07, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 04, 2021

The experience we had with Charles was so positive and effortless. We got the car we were looking for and he taught us everything about it. We love doing business with Lexus of Winter Park and I’m sure More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Charles Ream
May 07, 2021 -

Lexus of Winter Park responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 01, 2021

We saw a used vehicle that interested us at Lexus of Winter Park. Upon entering we were greeted by Hee and she took great care of us. She, along with the rest of the team members who helped us, assisted More

by Smith.dwayne87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shephine Xu, Hee Henderson, Jacob "Jake" Weishaar
May 05, 2021 -

Lexus of Winter Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 01, 2021

Overall great experience, the sales team, Charles Ream and Chanlin Sok, was excellent, thanks to their hard work and efforts I got the car and the deal I was looking for, leaving a very satisfied customer More

by jgaarlandt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Charles Ream, Jacob "Jake" Weishaar
May 05, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 29, 2021

The BEST car buying experience ever! Seriously! From the first email response to my inquiry on availability to driving away with the vehicle, the customer service was excellent! Special thanks to Tara Russo More

by ssjones1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Mark Pedigree, Tara Russo, Vanessa Rodriguez
May 04, 2021 -

Lexus of Winter Park responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 25, 2021

We had such a wonderful experience leasing my car with the help of Charles Ream. Charles was very knowlegeable about the car he is very patient and he has a great personality. More

by machadoramses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 28, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

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