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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

July 28, 2021

Excellent, as always. Happy customers are the Par for the course here at Lexus of WinterPark. Big decisions require good information and having the right people to make them happen. The decision itself is More

by AriasFco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lainey Liu, Chanlin Sok
July 04, 2021

Had one of the best experiences ever buying a car from this dealership. I worked with salesman Brian L and the sales manager who were both excellent to me. I ended up purchasing an IS 350 F Sport. Great e More

by Bill K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Brian Lorenzo
July 02, 2021

Sold me a car knowing that it needed hybrid batteries, and refuse to help me after the sale. So now I'm stuck with a car that I can't drive and there's also transmission issue that happened right after. S More

by gjones329
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed, Hoang "Brian" Loi
June 17, 2021

In Winter Park dealer I was servicing my prior Lexus UX 2020. Today I went to the service building when I was supposed to go to the main Lexus building where the formal sales happens. The main Lexus buildi More

by mfoset
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernadez, Jonah Ayala
June 16, 2021

I wish I could give more stars for Lexus of Winter Park. I recently purchased a previously enjoyed vehicle from the dealership. I was greeted by so many friendly knowledgeable staff. Every question was answ More

by tjse7en
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanlin, Candy Wu
May 24, 2021

EXCELLENT!! I’m just in love with all the process and EXCELLENT!! I’m just in love with all the process and the attention. Everything when smooth Big shout out to Charles my sales guy , thank you for More

by Maria Fuertes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Hoang "Brian" Loi, Shephine Xu
May 27, 2021 -

Lexus of Winter Park responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 24, 2021

Hee was sensational. She genuinely cares about her customer(s), and displayed so much energy and effort to ensure that the purchasing process was implemented in a timely manner. She will be a great ma More

by vol1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yang "Sunny" Zou, Mark Pedigree, Hee Henderson, Gabriella Garcia
May 27, 2021 -

Lexus of Winter Park responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 20, 2021

Great customer experience. Chris and Allen were professional and very nice! Went in to turn in my leased car and knew exactly what I wanted to get. Even though they didn't have it in the lot, Chris More

by nandogm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko, Allen MacDonald
May 25, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 18, 2021

They are great people,very professional, they know what they are doing, i had a very good experience dealing with them, i am very happy, thanks More

by Chepelin59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bandera, Hee Henderson, Jonah Ayala
May 21, 2021 -

Lexus of Winter Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

May 17, 2021

Kyle and Dan were friendly and courteous, they me feel comfortable during the transaction. On behalf of our family thank you for an outstanding work ethic and professionalism. Carlos More

by cacosarria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy "Kyle" Morse, Everett Kimble, Daniel Warren
May 20, 2021 -

Lexus of Winter Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

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