Lexus of Winter Park

My wife and I have been loyal Lexus owners for more than 10 years, one of the things that keeps us coming back is the service. Lexus of Orlando service department is second to none mainly due to having empl 10 years, one of the things that keeps us coming back is the service. Lexus of Orlando service department is second to none mainly due to having employees like Kevin Sinker. Kevin is honest and upfront and we feel he has our best interest in hand, we would and have recommended Lexus to our family and friends mainly due to our pleasant experience we've incurred with Kevin and the service department. George and Teresa Brown More

C.J. sets the bar for customer service. He is by far the best customer rep I have ever dealt with. I've had the pleasure of having him as my service rep for about 8 months and I can't imagine my experience best customer rep I have ever dealt with. I've had the pleasure of having him as my service rep for about 8 months and I can't imagine my experience would be any better if it was not for C.J. Kinch. Lexus of Orlando is lucky to have a rep like him and I'm lucky as well More

C.J. is awesome! I have had the pleasure of having C.J. as my tech for a couple of years. I live in Ocala and C.J. always works with my schedule, setting me up with a loaner when needed. He understands how as my tech for a couple of years. I live in Ocala and C.J. always works with my schedule, setting me up with a loaner when needed. He understands how busy I am in my job and works on getting me in and out as quick as possible. I have C.J. to thank for turning me on to the new 2013 GS just as I was about to upgrade my ES. Thanks to him and others at Lexus, Jorge Laucirica and Ryan Olsen who jumped through hoops to get me in the car within hours of test driving it. Thank you guys, it's an awesome and beautiful car! Fast too. but thankfully no tickets to date! Last but certainly not least, my first point of contact with Lexus years ago, Rachel Webb. Rachel is the kindest, and most considerate & genuine person I know. She is ALWAYS there if I need her. Rachel is why I am an avid Lexus of Orlando customer. If you go to Lexus, you must meet Rachel! Thanks all of you.Cynthia More

I came in for an oil change service on Saturday morning. Luis Jurado welcomed me to the dealership and took care of me from beginning to end. He went the extra mile by driving my car around for me to pick Luis Jurado welcomed me to the dealership and took care of me from beginning to end. He went the extra mile by driving my car around for me to pick up and I would recommend asking for Luis in the future for your service needs! :-) More

We live in New Smyrna Beach, Fl., and appreciate the services. Clifton was very helpful and informative. We were most happy with the results and will definitely be return customers. services. Clifton was very helpful and informative. We were most happy with the results and will definitely be return customers. More

I have been bringing my car into the Lexus of Orlando dealership for several years. CJ is always a pleasure to deal with when I take my car in for service. He works with me to get a timeframe locked in dealership for several years. CJ is always a pleasure to deal with when I take my car in for service. He works with me to get a timeframe locked in that works with my schedule and oversees the process to completion providing details and pertinent information along the way. He answers any questions I have about my car directly and professionally and I always know the plan for how to keep my car in tip top shape. I appreciate his focus on service and the customer each and every time I am at the dealership. Also want to mention Steve Persaud who provided excellent service providing me with assistance and a demo on how to apply touch up paint that I had just obtained from the dealership. Thanks Steve! More

Willie has always been extremely friendly and cooperative. Understanding my ES350 requirements and taking care of them in a timely manner. I,m very please that Wi;;ie is my Service Representative cooperative. Understanding my ES350 requirements and taking care of them in a timely manner. I,m very please that Wi;;ie is my Service Representative. Thanks again for doing an outstanding job on my car. More

Just had service at Lexus this afternoon. The service process was nothing but smooth and overall a great experience as always ,because of C.J. He is outstanding and provides the best customer service. Th process was nothing but smooth and overall a great experience as always ,because of C.J. He is outstanding and provides the best customer service. Thank you again. More

I am 64 years old and have purchased many cars in my life time. Lexus of Orlando was the best experience in buying a vehicle that my wife and I have ever had. I have purchased 2 new porsche's at much highe time. Lexus of Orlando was the best experience in buying a vehicle that my wife and I have ever had. I have purchased 2 new porsche's at much higher prices and did not receive the red carpet treatment that this dealership presented to us. I would highly recommend them for your new or used car purchase. When I get ready for another vehicle they will be the first place I go. More