Back

Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

Directions

By Type

1,359 Reviews of Lexus of Winter Park

April 26, 2012

Dominic is an extraordinary ambassador for Lexus of Orlando. Professional, informed, efficient and congenial. I wish he worked in my organization! I would not even consider allowing anyone else overse More

by Ocalakevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta, Dominic Crocetta
Apr 26, 2012 -

Lexus of Winter Park responded

Thank you for taking the time to share these reflections on your recent visit with us! We continuously strive to provide our guests with "World Class Service" and I am thrilled to see that goal was met in your experience. Dominic is a valuable member of our team and I will be sure to pass on your kind words to him. If there is anything more we can do to assist you please don't hesitate to contact me personally. We all hope to see you soon! Kind regards, Rachel H. Webb Director, Guest Relations Lexus of Orlando 407.672.1407 rwebb@lexusoforlando.com

April 26, 2012

My wife and I have been loyal Lexus owners for more than 10 years, one of the things that keeps us coming back is the service. Lexus of Orlando service department is second to none mainly due to having empl More

by Gcbrown8313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sinker
Apr 27, 2012 -

Lexus of Winter Park responded

Thank you for taking the time to reflect on your recent visit with us. We are so pleased to know that you received our "World Class Service" on each visit with Kevin Sinker. Kevin is a valuable member of our team and I will be sure to pass on your kind words to him. If there is anything else we can assist you with please don't hesitate to ask. We all hope to see you soon! All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

April 25, 2012

C.J. sets the bar for customer service. He is by far the best customer rep I have ever dealt with. I've had the pleasure of having him as my service rep for about 8 months and I can't imagine my experience More

by Innerlightsk8er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.J. Kinch
Apr 25, 2012 -

Lexus of Winter Park responded

Thank you so much for taking the time to share these reflections on your visits with us! I am certainly delighted to see that your experiences with C.J. have reflected our top priority of providing World Class Service. Please don't hesitate to contact me personally if there is anything at all I can do to assist you. We all look forward to working with you again soon! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

April 24, 2012

C.J. is awesome! I have had the pleasure of having C.J. as my tech for a couple of years. I live in Ocala and C.J. always works with my schedule, setting me up with a loaner when needed. He understands how More

by cynthiafitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Webb, Jorge Laucirica
Apr 25, 2012 -

Lexus of Winter Park responded

Hello, On behalf of all of us at Team Lexus of Orlando it is guests such as yourself that encourage us to continue our efforts to provide "world class service" at all times. We sincerely appreciate your long term continued Lexus brand and Lexus of Orlando loyalty. Your comments and positive feed back have been provided with pride to our Sales & Service Team's. Thank you. Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

April 16, 2012

I came in for an oil change service on Saturday morning. Luis Jurado welcomed me to the dealership and took care of me from beginning to end. He went the extra mile by driving my car around for me to pick More

by kash7799
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Jurado
Apr 16, 2012 -

Lexus of Winter Park responded

Thank you for taking the time to share this wonderful account of your experience with us! We are elated to see that your visit reflected our ongoing commitment to providing World Class Service to each and everyone of our guests. Luis is a great member of our team and I will be sure to pass on your kind words to him. If there is anything further we can do for you please don't hesitate to get in touch with me personally. Our team is always happy and ready to help in any way we can! We eagerly await your next visit, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

April 10, 2012

We live in New Smyrna Beach, Fl., and appreciate the services. Clifton was very helpful and informative. We were most happy with the results and will definitely be return customers. More

by ASnookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2012 -

Lexus of Winter Park responded

We are so pleased to know that our Service Advisor, Mr. C. J. Kinch, and his Technician Team provided you with our "world class service". Your valuable and positive feedback has been provided to all of our staff here at Lexus of Orlando. In addition we appreciate the distance you drive to have your LEXUS serviced here at our facility and look forward to your next visit. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com Warm regards,

April 05, 2012

I have been bringing my car into the Lexus of Orlando dealership for several years. CJ is always a pleasure to deal with when I take my car in for service. He works with me to get a timeframe locked in More

by kbarkman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
Apr 05, 2012 -

Lexus of Winter Park responded

Thank you on behalf of the entire team here at Lexus of Orlando for sharing this wonderful account of your experience with us! We are delighted to see that your visit reflected our ongoing commitment to providing World Class Service to each and everyone of our guests. If there is anything further we can do to assist you please don't hesitate to get in touch with me personally. Our team is always happy to help in any way we can! We eagerly await your next visit, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

April 05, 2012

Willie has always been extremely friendly and cooperative. Understanding my ES350 requirements and taking care of them in a timely manner. I,m very please that Wi;;ie is my Service Representative More

by glubbehusen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
Apr 06, 2012 -

Lexus of Winter Park responded

Thank you so much for taking the time to share these reflections on your visits with us! I am certainly delighted to see that your experiences with Mr. Tijerina have reflected our top priority of providing World Class Service. Please don't hesitate to contact me personally if there is anything at all we can do to assist you with your Lexus ES 350. We look forward to working with you again soon! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

March 30, 2012

Bought a $57,000 lx 570 & after owning it for 4 days it broke down with a bad battery. Dealership is no help and wont even return my calls!!! Would never recommend this dealer to anyone. More

by Stingchik9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Chong
March 29, 2012

Just had service at Lexus this afternoon. The service process was nothing but smooth and overall a great experience as always ,because of C.J. He is outstanding and provides the best customer service. Th More

by Carlls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2012 -

Lexus of Winter Park responded

Thank you for taking the time to let us know how we are doing! We truly appreciate your feedback as it gives us the opportunity to ensure that each and every one of our guests receives the World Class Service we strive to provide on every visit. If there is anything more we can do to assist you please don't hesitate to contact me personally. We are always glad to help in any way we can! We look forward to your next visit; hurry back soon! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

...
126
...