Lexus of Winter Park

C.J. is one of the best customer representatives I have had the pleasure of working with. He always explains in detail the repairs ( service ) I need for my car without ripping me off. had the pleasure of working with. He always explains in detail the repairs ( service ) I need for my car without ripping me off. More

Everyone at Lexus Of Orlando always make you feel at home! The Best of the Best! From the minute you drive in and to the minute you leave, everyone is aways so professional and friendly. home! The Best of the Best! From the minute you drive in and to the minute you leave, everyone is aways so professional and friendly. More

I have had my Lexus vehicle for almost two years now, and have been very pleased with the overall experience with Lexus of Orlando...in particularly with the service department and our Service Consultant-Man have been very pleased with the overall experience with Lexus of Orlando...in particularly with the service department and our Service Consultant-Manny Camacho. We could not haved asked for a more committed and dedicated employee, whom only reflects extensive knowledge and excellence in what he does. He has always gone "above and beyond" our expectations, as our vehicle's personal consultant. We are truely grateful to have earned his excellent customer service skills, not to mention incredible professionalism. He always answers our questions or addresses our concerns, makes us aware of any vehicle issues,and keeps us constantly updated on our vehicle's status, when brought in for service. He certainly deserves recognition for his dedication, committment, and outstanding performance as our service consultant, and we feel is a true asset to the Lexus of Orlando Team! Thank you for having such wonderful staff at your dealership! He has truely been a blessing to us! Sincerely, The "Snavely's" More

I was completely satisfied with the care & attention to my vehicle needs for the first main servicing-(15 thous. miles). Dominic attended to all my concerns & I was completely satisfied! I ori to my vehicle needs for the first main servicing-(15 thous. miles). Dominic attended to all my concerns & I was completely satisfied! I originally purchased my vehicle @ Lexus of Melbourne & found the professional care and attention I got from your dealership to be far superior! More

In the past twelve years I have purchased four vehicles from your dealership and had the distinct pleasure of having Lyndon Walsh as my Service Advisor for the last three. He is not only a knowledgable and from your dealership and had the distinct pleasure of having Lyndon Walsh as my Service Advisor for the last three. He is not only a knowledgable and capable employee, he is truly "consumer friendly", and makes each visit to your Service Department a pleasant experience--even my wife enjoys coming with me--and I drive over sixty miles, round-trip, to get there and back home. Thanks for the good work and service. Lyndon is a valuable asset, a real keeper! More

I had a fantastic sales associate, Ashley Anderson. She was not only personable, but she took an interest in my needs and what would be best for me. I am now driving a 2012 IS250 and i absolutely love it!! was not only personable, but she took an interest in my needs and what would be best for me. I am now driving a 2012 IS250 and i absolutely love it!!! I learned all about the vehicle exchange program and thanks to her, I'm driving in a beautiful, new car! Her wealth of knowledge was impressive and she understood my needs. Thanks Ashley!! More

Thank you for everything you've done. Your level of professionalism as a Lexus Service Consultant is unmatched and superior to any I have encountered in the past. I traded my three year old BMW for professionalism as a Lexus Service Consultant is unmatched and superior to any I have encountered in the past. I traded my three year old BMW for a Lexus six years ago and I have had no regrets since. Having met you has only enhanced my ownership experience, for which I am extremely grateful. I am looking forward to many more years happy ownership and I do hope you will be along for the ride. Whatever you do, just continue to be you, the true consummate, honest and forthcoming professional that you are. Satisfied Customer, Donavon Johnson More

My son’s car purchase went extremely well! If it wasn't for Rudy Meng’s help we would not have had such an amazing experience. Rudy took my son directly to the perfect car that my son needed. Rudy was extr for Rudy Meng’s help we would not have had such an amazing experience. Rudy took my son directly to the perfect car that my son needed. Rudy was extremely friendly and professional and went above and beyond the call of duty to help my son purchase the ideal car for a college student, a Nissan Altima. Rudy has the highest level of integrity! It would have been very easy to have taken advantage of the fact that my son was inexperienced with used automobiles. Truly, Lexus of Orlando has my respect for having such a well-spoken professional and knowledgeable individual like Rudy Meng as their car specialist. I plan on telling everyone that I know that if they are looking for a new or used Lexus or any of the excellent used cars that sit on the Lexus of Orlando lot, ask for Rudy. In the very best way, he will really help you out and answer any questions you have. Thank you Rudy! My son and I really LOVE his car & we really appreciate your help (: More

I had to take my Lexus for service and experienced the pleasure of Lexus's friendliness and courtesy beyond believe. Luis Jurado was my service consultant, he is professional, friendly and very kind. I re pleasure of Lexus's friendliness and courtesy beyond believe. Luis Jurado was my service consultant, he is professional, friendly and very kind. I recommend him to every one! More

I have been driving Lexus vehicles for the last 7 years and have lived in various cities, taking my cars to multiple dealerships for service along the way. To date, no dealership has compared to Lexus of and have lived in various cities, taking my cars to multiple dealerships for service along the way. To date, no dealership has compared to Lexus of Orlando, nor has a Service Adviser compared to CJ Kinch. The service department focuses on the customer and does the "small things" that make a difference- like pulling in the loaner vehicles into the service lane when it's raining outside so you don't get wet when inspecting and getting into your loaner. I also like the technology used at the dealership where the Advisers have a handheld device showing the progress of each vehicle in service, and providing timely updates via email to the owner of the car. From the second you pull into the service area you are greeted by courteous and capable people. For CJ, I have found him to be incredibly knowledgeable and reliable. You can tell he enjoys his job and is very passionate towards his customers. More than anyone I have worked with, he is a true Adviser...I never feel like he is recommending something to be done to my vehicle that it doesn't need. He pays attention to detail when inspecting the car both pre- and post-service and remembers things about my vehicle (and my family) each time I come in. He consistently goes above and beyond to make the service experience as easy and pleasant as possible. On one occasion my satellite radio didn't work after having the car serviced which meant I had to go back to the dealership to get them to fix it (CJ immediately had it fixed- took less than 10 mins). On my most recent service visit, CJ remembered that incident from last time and before I got in my car to drive away he was sure to tell me that he had already checked the satellite radio to make sure it was working. These are the types of details that set CJ apart from others and have turned me into his loyal customer. Unless we move out of the Orlando area, I'll never go to anyone else for service. CJ is fantastic and I would recommend him to anyone. More