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Lexus of Wesley Chapel
Wesley Chapel, FL
2,510 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,510 reviews
June 23, 2023
Charles Calise makes the buying experience extremely enjoyable. He is knowledgeable about the product and always professional. He is the key reason that I am a repeat customer of Lexus of Wesley Chape enjoyable. He is knowledgeable about the product and always professional. He is the key reason that I am a repeat customer of Lexus of Wesley Chapel. More
by Palsow248
Employees Worked With
June 20, 2023
I’ve purchased three vehicles from Lexus of Wesley Chapel with the assistance of Johnny Millaway. He’s extremely professional, extremely patient and extremely knowledgeable. He is the only sales person that with the assistance of Johnny Millaway. He’s extremely professional, extremely patient and extremely knowledgeable. He is the only sales person that I will deal with in the future. My experience with him and the dealership has been nothing less than exceptional. Thank you, Johnny!! If you’re looking to make a purchase don’t hesitate to ask for him. He’s the best!! More
by Rae Benton
Employees Worked With
June 18, 2023
Claudia was fantastic and made the process so easy and painless. I would highly recommend her for your next Lexus purchase. painless. I would highly recommend her for your next Lexus purchase. More
by Emily
June 17, 2023
I had the pleasure of having Tim S as my sales advisor. He provided exceptional client service and ensured that I was satisfied with my purchase. I HIGHLY recommend him to anyone seeking to join the Lexus He provided exceptional client service and ensured that I was satisfied with my purchase. I HIGHLY recommend him to anyone seeking to join the Lexus family. More
by Candace
June 16, 2023
Charles was great to work with. Service is always great at Lexus of Wesley Chapel. Service is always great at Lexus of Wesley Chapel. More
by Boatmanjeff
Employees Worked With
June 15, 2023
I had a very experience the first time I bought a car from Lexus, but the second time it was awful I felt taken advantage of. I came in with a approval draft from my credit union and instead of using tha from Lexus, but the second time it was awful I felt taken advantage of. I came in with a approval draft from my credit union and instead of using that they ran my credit again and gave me a deal that they created that I’m not happy with, and they will not make it right More
by Sonya
June 10, 2023
Today I bought my 3rd Lexus but my first from Tim and Lexus of Wesley Chapel, what a different and wonderful experience! The entire team made me feel special and appreciated. My salesman Tim Smith was ex Lexus of Wesley Chapel, what a different and wonderful experience! The entire team made me feel special and appreciated. My salesman Tim Smith was extraordinary! He was so knowledgeable, kind, and a true advocate for me as a customer! I will never go anywhere else now that I have had the true LEXUS experience at Lexus of Wesley Chapel! More
by nurzrobin
Employees Worked With
June 10, 2023
The sales part is fine. But the service area doesn't follow instructions from the customer with regard to car washes. I have been going on every Saturday morning for months. But the service area doesn't follow instructions from the customer with regard to car washes. I have been going on every Saturday morning for months. I give the same simple instructions. Take my car through the car wash. Do not stop at the drying bay. Bring it right back soaking wet. I like to dry it myself. I also tell them not to touch any controls. Many times they stop at the bay after I told them not to.. Many times they mess with my controls. The workers in the bay are on their phones instead of working promptly, while leaving car engines on. Gas is expensive. They should change car wash policies and allow customers to drive their own cars through the car wash. More
by Rosasr20
Employees Worked With
Car Wash workers/detail
June 10, 2023
Received great service, one of the best experiences purchasing a vehicle. I hope to do business there again. purchasing a vehicle. I hope to do business there again. More
by Elvin
June 10, 2023
Tim made my car-buying experience so easy and fast. No high pressure sales tactics and truly wants a happy customer. Tim was so informative on the Lexus products. Highly recommend Tim and WC Lexus!! No high pressure sales tactics and truly wants a happy customer. Tim was so informative on the Lexus products. Highly recommend Tim and WC Lexus!! More
by Dawnadunsmore
