Lexus of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We stopped in at Lexus of Wesley Chapel to see the new 2024 ES350 as we don't have a Lexus dealership within a 3 hour drive of where we live. What a beautiful dealership and a great team of employees. We 2024 ES350 as we don't have a Lexus dealership within a 3 hour drive of where we live. What a beautiful dealership and a great team of employees. We met with Johnny Millaway who is such an awesome salesperson and an expert on Lexus. He showed us the new ES350 and we fell in love with the car, it's color, features and quiet ride. It wasn't our intention to purchase that day at all but it just felt right and was such an easy process. Thank you Johnny! Highly recommend Lexus of Wesley Chapel and our fantastic sales person Johnny. More
Many thanks to Charles for his patience throughout our sales/delivery process. Things were unusually complicated by my wife Pat’s injury incurred in a recent car crash and our inability to secure a dog s sales/delivery process. Things were unusually complicated by my wife Pat’s injury incurred in a recent car crash and our inability to secure a dog sitter for our newly adopted dog Gracie. Charles’ demeanor throughout the entire experience made everything seem uncomplicated and comfortable. More
I just leased my third car from this dealership and once again, I had a GREAT experience!! When you go in, ask for Gabby Pinto! She is very kind, knowledgeable about all of the cars on the lot, DOES NOT pre again, I had a GREAT experience!! When you go in, ask for Gabby Pinto! She is very kind, knowledgeable about all of the cars on the lot, DOES NOT pressure you into anything, makes you feel comfortable and is very patient! Gabby made the whole process very easy and fast!! The entire team will go out of their way to make sure you get the best deal possible! Stop by this dealership, you won't regret it! More
Lexus of Wesley Chapel is the best Lexus dealer ever! All of the staff make you feel like family and they are very helpful. I have purchased several vehicles from this dealership and I will continue to d All of the staff make you feel like family and they are very helpful. I have purchased several vehicles from this dealership and I will continue to do so in the future. More
Spoke with Tim about buying a good used car for my son, and within a week he came through with a solid 1st car for my son and priced well below the budget range I provided him! and within a week he came through with a solid 1st car for my son and priced well below the budget range I provided him! More
I have purchased over 20 vehicles in 4 states and Lexus of Wesley Chapel headed by GM Randy and my Sales Associate Sami far exceeded my expectations expectations. They are down to earth and truly concerned of Wesley Chapel headed by GM Randy and my Sales Associate Sami far exceeded my expectations expectations. They are down to earth and truly concerned about 100% Total Satisfaction. I would highly recommend Lexus of Wesley Chapel for your next purchase. Bonafide buyer of TX 10/26/23 More
Customer service is the foremost at Lexus of Wesley Chapel. From the moment we walked in, we were warmly greeted by the front desk staff, who led us to Claudia Cohn, our salesperson. Claudia had listen Chapel. From the moment we walked in, we were warmly greeted by the front desk staff, who led us to Claudia Cohn, our salesperson. Claudia had listened intently to what I had said on the phone and delivered on what we were looking for. I recommend Lexus of Wesley Chapel to anyone in the market for a premium car, and Claudia Cohn as a sales representative. We will be spreading the news. More
This rating reflects my new car purchase experience with this dealership. I have been a Lexus owner since 2013 and have used this dealership's service dept. since they opened around 2016 and found them with this dealership. I have been a Lexus owner since 2013 and have used this dealership's service dept. since they opened around 2016 and found them to be excellent. This was my first and last purchase here. I wanted a new ES350 and intended to pay cash which I told the salesman when asked if I was going to finance. Could I finance? Yes, I have a credit rating of about 813 from all 3 services. I intended to use a credit card that had a $28K limit and a personal check from one of my accounts for the rest. My credit ratings are locked at my request and can only be opened by me at my home computer. I did not think they would be needed. I was shown the new car, it had a bow on it and the entire sales force clapping. I then sat down to complete the purchase. First I was told that they only accept a limit of $5000 on a credit card and this led to me scrambling to find money in another account. Thought we were good to go and on the way to the new car, I was stopped by the finance manager and was told that the personal check that I had bought with me wasn't acceptable. It was on a starter check from the bank and did not have my name and address printed on it. Back to the office. Been here for hours at this point. Wound up having to rent the car for 24 hours and going to my banks the next day for certified checks. I was absolutely mortified. Had I been told of the payment limitations for "cash" purchases in advance, this wouldn't have happened. But the one thing that really got under my skin was the condescending attitude. I am 79 years old and was being viewed as someone who was in over their head and didn't have a clue. All in my mind?? My wife who is 60 was with me and said we should have walked away. Love the product, love the service and the people there........will have nothing disdain for the rest. More
I recently purchased a new RX 500h at Lexus of Wesley Chapel. It was, all joking aside, the best car buying experience of my life. My salesperson, Claudia, was not only extremely knowledgeable but had th Chapel. It was, all joking aside, the best car buying experience of my life. My salesperson, Claudia, was not only extremely knowledgeable but had the perfect balance of being professional and friendly. With her, what was important to me, was important to her. I can’t believe how tuned into that theory (& me) she is!! I feel 100% cared for by the whole team that was part of my transaction there - Claudia, Adam, and Travis all went the extra mile and provided me with Above stellar service. Thank you so much, you have a customer for life! More
Dealer is excellent. Everyone you encounter is always friendly, courteous, professional and welcoming. Sales staff does not rush you, they give your space to browse and a Everyone you encounter is always friendly, courteous, professional and welcoming. Sales staff does not rush you, they give your space to browse and ask questions before trying to sell you a vehicle. The waiting room is awesome, full service Cafe with refreshments and snacks while you wait for your vehicle to service or shop. Multiple rooms to conduct business privately. Waiting time for service, excellent, service advisors great, they treat you with respect and show they care. After service vehicle return to you wash and clean. Excellent management and sales staff. They make process easy and comfortable. More