Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Watertown
Watertown, MA
1,753 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,753 reviews
August 30, 2024
USSSA is amazing. Every time I walk in the door, he greets me with a smile and warm conversation. It’s employees like him that keep me coming back. Every time I walk in the door, he greets me with a smile and warm conversation. It’s employees like him that keep me coming back. More
by raproia
August 30, 2024
Highly recommend - the bast experience I have ever had purchasing a car. His professionalism, knowledge and expertise are second to none purchasing a car. His professionalism, knowledge and expertise are second to none More
by Roger.martinkus
Employees Worked With
August 30, 2024
Watertown Lexus provides excellent customer service and Ussa was a pleasure to work with. He spent an incredible amount of time with us making sure that we understood all of the features of our new car. Ussa was a pleasure to work with. He spent an incredible amount of time with us making sure that we understood all of the features of our new car. More
by Afierman
Employees Worked With
August 30, 2024
Ussa is fantastic, professional and courteous. He’s helped us buy several cars over the years and his knowledge and guidance are invaluable. Highly recommend He’s helped us buy several cars over the years and his knowledge and guidance are invaluable. Highly recommend More
by Yannis
Employees Worked With
August 29, 2024
I have received service in this dealership for almost 10 years. Employees are very professional and always ready to help, I love this place. years. Employees are very professional and always ready to help, I love this place. More
by Lubavolkova
Employees Worked With
August 28, 2024
Ussa is charming, knowledgeable and professional. I have bought many cars in my lifetime and this was by far the best experience with both sales and a dealership. I have bought many cars in my lifetime and this was by far the best experience with both sales and a dealership. More
by ShellyW
Employees Worked With
August 28, 2024
We’ve bought several cars from Ussa over the years. He’s very knowledgeable and very professional. Ussa helps to make the process of buying a car as painless as possible. Pleasure to work with! He’s very knowledgeable and very professional. Ussa helps to make the process of buying a car as painless as possible. Pleasure to work with! More
by Ml
Employees Worked With
August 26, 2024
Shopping for a new car can be stressful… however my experience at Lexus Watertown was great. Eliane Lisboa, not only was she knowledgeable about Lexus technology, she was personable and understanding… experience at Lexus Watertown was great. Eliane Lisboa, not only was she knowledgeable about Lexus technology, she was personable and understanding… Always available for questions and auto tips. Ended up feeling positive of the entire process… If you want an excellent 5 star experience, Eliane Lisboa is the one to see… will recommend her as a go to person to my friends and family! More
by Tammy K
Employees Worked With
August 22, 2024
Ussa is one of the best person who helped us to get the car the we really love. We do appreciate his help and instruction how to operate the new car. car the we really love. We do appreciate his help and instruction how to operate the new car. More
by Conguyen1968
Employees Worked With
August 20, 2024
Oussa was amazing ! He helped me pick out and put gave my first brand new car!!! I would return to Watertown Lexus just for him!!! Will pass the word too !!!!!! Th He helped me pick out and put gave my first brand new car!!! I would return to Watertown Lexus just for him!!! Will pass the word too !!!!!! Thank you oussa!!!! You’re one of a kind !!!!! More
by Marianne
