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Lexus of Watertown

Watertown, MA

4.9
1,787 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,787 reviews

October 07, 2024

Ussa was very informative, polite and very knowledgeable. He did an excellent job. Great salesman. More

by glendongking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Watertown responded

We really appreciate you taking the time to leave Ussa and Lexus of Watertown this awesome review, thank you!

October 07, 2024

It exceeded my expectations, and I highly recommend it to anyone looking for a stress-free car buying experience. I will definitely return for future purchases and service needs. More

by jayjoshua0913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Watertown responded

We're delighted to hear that your experience at Lexus of Watertown exceeded expectations! Thank you for recommending us, and we look forward to assisting with any future purchases or service needs.

October 05, 2024

We met USSA on 9. 28.24 while looking for a car. We had a v. pleasant visit with USSA. He was the epitome of professionalism, patience and knowledge. He was v. infor More

by mdocanto007
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Watertown responded

Magna and Nani, thank you for sharing your positive experience with USSA at Lexus of Watertown! We're glad to hear he provided such informative and comfortable service. We hope you'll visit us again when you're ready to find the perfect vehicle!

October 04, 2024

Many thanks to Ussa And Lexus of Watertown. I was able to get the car that I wanted quite quickly. Ussa did a complete, efficient, and clear explanation of the features. The business manager More

by Moyesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Lexus of Watertown responded

Moyesley, we're delighted to hear that Ussa and our team at Lexus of Watertown provided you with a smooth and informative experience. Thank you for choosing us, enjoy your new car!

October 04, 2024

We had an excellent experience with Ussa P. He also has excellent knowledge about the car. More

by Rui
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Watertown responded

We love to hear you were in great hands with Ussa here at Lexus of Watertown, Rui. Thank you for taking the time to leave this awesome review!

October 02, 2024

The dealer is spectacular with all models that we are looking for and more. It’s beautiful, professional and warm welcome! And Kevin Silva is the best. We came to visit but ended up with buying the car. More

by KT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of Watertown responded

We're delighted to hear that Kevin and the team at Lexus of Watertown provided such a welcoming and professional experience. It's wonderful that you found exactly what you were looking for, and we appreciate your kind words. Enjoy your new car!

October 01, 2024

Daniel Dayn in tech support was great at pairing my phone and answering a few questions which seem easy to them but not to me.. More

by spiritof2018
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel dayn,
Oct 01, 2024 -

Lexus of Watertown responded

We're glad to hear Daniel in tech support was able to assist you with pairing your phone and answering your questions! Thanks for choosing Lexus of Watertown.

October 01, 2024

Kevin Silva is very knowledgeable Professional and follow up even after the sale is completed. Over all very good experience and I will go back to buy my next car from him soon More

by msp2679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of Watertown responded

Thank you for sharing your positive experience with Kevin and the team at Lexus of Watertown! We're glad to hear that his professionalism and follow-up made a lasting impression. We look forward to assisting you with your next car purchase!

October 01, 2024

Lexus of Watertown is very welcoming. Large spacious showroom. People greet you pleasantly and want to help. The process of buy a car went smoothly More

by Dan G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of Watertown responded

Dan, we're delighted to hear that you had a smooth and welcoming experience at Lexus of Watertown. Thanks for sharing your positive feedback!

October 01, 2024

Ussa made our car purchase very enjoyable. He shared his vast knowledge of the Lexus product line up while also steering us towards a purchase that satisfied our needs. Our trade was fairly More

by Aborgonzi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lexus of Watertown responded

We're delighted to hear that Ussa made your car purchase enjoyable and informative at Lexus of Watertown. It's great to know you felt well taken care of throughout the process, from trade-in to financing.

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