Lexus of Watertown

Great Sales Experience We just leased an NX 300 from Lexus of Watertown. It was a great experience and I am so happy with the car. Tony was very patient and helpful when I w We just leased an NX 300 from Lexus of Watertown. It was a great experience and I am so happy with the car. Tony was very patient and helpful when I was deciding which color exterior and interior I wanted to choose. Tony went above and beyond tracking down the exact car I was looking for and getting it from a dealer in a different state. So grateful! Great service. More

Just made the easiest and LEAST stressful purchase of my life!!! Thank you Jimmy Yu and Alex for being professional, punctual, and prompt while helping with this purchase! life!!! Thank you Jimmy Yu and Alex for being professional, punctual, and prompt while helping with this purchase! More

Pleasant Sales Experience We just purchased a NX 300 from Lexus of Watertown. Our sales associate was Ussa Pradhananga. He was exemplary. He responded to our questions and need We just purchased a NX 300 from Lexus of Watertown. Our sales associate was Ussa Pradhananga. He was exemplary. He responded to our questions and needs, and avoided any strong arm sales pitch. He made the negotiation process tolerable. More

Awesome Buying Experience Awesome buying experience. From Tom's excellent customer service skills in the back office and prompt follow-through in getting the necessary informat Awesome buying experience. From Tom's excellent customer service skills in the back office and prompt follow-through in getting the necessary information (numbers I was seeking) to move the deal to the next step...to the excellent service Tony Viveiros in sales provided in making us feel comfortable and working two deals, along with locating the car of choice during these difficult current times, to Alex honest and clever business approach in Finance to make it all happen. Thank you to all of you for making this an easy, and great buying experience. To anyone reading this that has ever dealt with a dealership and didn’t get this type of experience, it exists. I rarely take the time to write a review but felt compelled based on the overall experience. If you’re looking to purchase a Lexus, go see Lexus of Watertown. They will take good care of you. We couldn't be happier! 

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Great Experience! Lexus of Watertown made buying a new car very easy. Tony Viveiros was very knowledgeable and helped us choose a car that fit our needs perfectly. Vi Lexus of Watertown made buying a new car very easy. Tony Viveiros was very knowledgeable and helped us choose a car that fit our needs perfectly. Vin, the General Manager, exhibits the highest level of professionalism. L of W has great cars, at great prices, and makes buying a car a great experience! More

The best buying experience This was the best buying experience that I have in my life. Tony Viveiros, who helped me with everything and took care of all my needs, is A-grade pro This was the best buying experience that I have in my life. Tony Viveiros, who helped me with everything and took care of all my needs, is A-grade professional. I am enjoining the new RX-350 just because of him, and strongly recommend him as a salesperson in the Lexus of Watertown. More

Excellent Sales Experience Ujwal Pradhananga (Ussa) was incredible to work with. He was honest in answering all my questions and very patient with me as we worked through the b Ujwal Pradhananga (Ussa) was incredible to work with. He was honest in answering all my questions and very patient with me as we worked through the buying process. I could not be happier with the Lexus I leased! More

I’m a long-time customer of Lexus of Watertown, primarily for the dealership’s painless sales process and excellent service. But they truly excelled in my most recent experience when my ES300h was totaled b for the dealership’s painless sales process and excellent service. But they truly excelled in my most recent experience when my ES300h was totaled by a falling tree and they seamlessly handled getting my replacement with a minimum of hassle during the current COVID crisis. My Sales Advisor, Tony Viveiros, was super responsive and accommodating - he even personally delivered the new car to my home and picked up the paperwork. He’s a pleasure to work with as his his manager, Garvin Pavlosky. They embody customer focus. More

Lexus Watertown is an excellent dealer to buy a car, I bought my first car there, Service was great, William Giron thank you so much.👍 bought my first car there, Service was great, William Giron thank you so much.👍 More

Car Buying Made Easy Ujwal Pradhananga (Ussa) at Lexus of Watertown is a wonderful salesman! We came in to look at two used vehicles for our son's birthday and he was ext Ujwal Pradhananga (Ussa) at Lexus of Watertown is a wonderful salesman! We came in to look at two used vehicles for our son's birthday and he was extremely helpful and very knowledgeable of both cars. His attention to our needs and what we were looking for in a car couldn't be matched. We came in on a Saturday and he made our decision and purchase very easy and we couldn't be happier! Many thanks to Ussa and the Lexus of Watertown team ~ you guys rock! More