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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

April 05, 2021

My sales representative Tony Viveiros was very friendly, knowledgeable, courteous and overall a great person to deal with. He went over top to please me. I would recommend him with my friends and family. More

by celiab001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 06, 2021 -

Lexus of Watertown responded

We are delighted that Tony went the extra mile to make sure you were a happy customer! Thank you for taking your business to Lexus of Watertown, we are grateful for your support. Safe travels ahead!

March 30, 2021

Great experience. Tony Victoria was a real pleasure. He did a great job listening and respecting my desires and offered my what I believe was a great deal. I also want to thank Jonathan who helped me with More

by Reach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros, Jonathan (sales) and Alex (business office) 5 stars to all!
Mar 30, 2021 -

Lexus of Watertown responded

There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for sharing so many compliments about Tony, Jonathan, and Alex! We are very happy to hear that you had a five-star car-buying experience and we appreciate you trusting Lexus of Watertown with your business. Safe travels in your new vehicle!

March 28, 2021

Just bought my 3rd new Lexus from this dealership -- they are pros, treat you right, the service department is awesome too! -- Thanks to Byron my sales team, Kathleen in the business department, and always a More

by BikeMass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Trott
Mar 29, 2021 -

Lexus of Watertown responded

Thank you so much for trusting us with your business time and time again! We are delighted that you've had great experiences with both our sales and service departments and we appreciate you mentioning Byron, Kathleen, and Kim. Enjoy your new ride! - Lexus of Watertown team

March 28, 2021

I was a little apprehensive about going to the dealership to purchase a new car. My first stop was to Lexus of Watertown where Tony Viveiros helped me. He made the experience so easy that I ended up purchasi More

by May C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Mar 29, 2021 -

Lexus of Watertown responded

May - We understand that the car-buying process can be intimidating and it's great to hear that Tony helped you get into your new Lexus that day. Thank you so much for recommending him! Our team at Lexus of Watertown wishes you safe travels in your new ride.

March 27, 2021

John Barstow made the process of buying a new car delightful. John was professional, polite, educated and accommodating. I cannot say enough about John from Lexus of Watertown and the dealership as a More

by denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Watertown responded

Denise, thank you for taking the time to leave us a review! We couldn't be happier to hear that John took good care of you here at Lexus of Watertown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

March 26, 2021

If you're trying to figure out if Lexus of Watertown is the right dealership to go to, I can help resolve all your reservations. If you're looking for a salesperson to speak with that can be trusted, frien More

by joojoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Mar 26, 2021 -

Lexus of Watertown responded

We couldn't have asked for a better endorsement! It makes our day to hear that Tony went above and beyond to make your car-buying experience exceptional, and we'll be sure to pass along your kind words to him. Welcome to the Lexus of Watertown family - we wish you many happy miles in your new vehicle!

March 25, 2021

Tony was fabulous. He took a long time to go over the car with me. This was my second lease with him. A great guy! More

by Mburt14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 25, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us! We appreciate the kind feedback and are thrilled to hear that Tony earned your five-stars. Drive safely in your new vehicle, and we hope to see you again at Lexus of Watertown!

March 25, 2021

Tony Viveiros of Lexus Watertown made it so easy. I walked in for the first time on a Saturday morning and left a few hours later with my leasing paperwork complete. More

by StellaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Mar 26, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Lexus of Watertown, and we will certainly let Tony know that you appreciate his help. We hope to see you again sometime!

March 24, 2021

Lexus of Watertown supplied my best ever new car buying experience. The price was fair, the dealership immaculate, and my sales representative, Tony Viveiros, was the very best. I can't praise him enough. More

by Rich C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Mar 24, 2021 -

Lexus of Watertown responded

Rich, we are delighted that Tony and our team delivered the best new car-buying experience you have ever had! Thank you for choosing Lexus of Watertown and sharing your excellent recommendation of our work. We hope you are loving your new ride!

March 23, 2021

I am so happy with my experience with Ussa at Lexus! I was a former Toyota owner and wanted a luxury car but was nervous and unsure how to go about the transition process. Ussa made my car buying experien More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Mar 23, 2021 -

Lexus of Watertown responded

Maria, it makes our day to hear that Ussa made car-buying easy and fun! Thank you for giving Lexus of Watertown your business and wonderful review. We hope you are loving your new Lexus!

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