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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

April 23, 2021

Great dealership, very easy transaction. My sale person Ussa was fantastic! Expedited registration then brought the car right to my house explained all the car feature and then picked up my trade. Very goo More

by Maser GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhanaga
Apr 26, 2021 -

Lexus of Watertown responded

At Lexus of Watertown we strive to make the car-buying process simple and it's great to hear that Ussa made this true for you. Thank you so much for trusting us with your business! We hope that you absolutely love your new vehicle.

April 20, 2021

Tony Viverios provided the best service I have ever had when getting a car. He was very helpful and informative. He patiently spent time explaining all the car features in detail. Thank you!!!! More

by N Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viverios
Apr 21, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tony took such good care of you here at Lexus of Watertown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

April 19, 2021

Unbelievably good experience buying a new car. Sales team led by Jorge Paiola was super helpful, not pushy, listened to my requirements and concerns, and delivered a car that met my needs. We've been driving More

by michaeldundas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Paiola
Apr 19, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us, Michael! We appreciate your support and are thrilled to hear that you had such a successful experience working with Jorge and the team. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Watertown for your first oil change!

April 16, 2021

This is the second vehicle my wife and I have purchased at Watertown Lexus, and both experiences were pleasurable. We live 100 miles a way, so I started with a phone call to Tom the internet sales rep. who More

by John Pev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Apr 16, 2021 -

Lexus of Watertown responded

John - We are so grateful that you and your wife came back to Lexus of Watertown for another purchase and appreciate you making the trip out to see us. It's wonderful to hear that Ussa provided informative service so you could be confident in your new vehicle. Thank you for your kind recommendation! We wish you and your family safe driving and look forward to assisting you in the future.

April 11, 2021

Just picked up my NX and I can’t tell you how very happy I am with it, Byron went above and beyond to make sure I got everything I wanted in it. More

by Laurie 0013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron
Apr 12, 2021 -

Lexus of Watertown responded

Laurie - For you to say that Byron went "above and beyond" to assist with your purchase makes our day. Congratulations on your Lexus NX! Thank you for taking time to post a review and for trusting us with your business.

April 07, 2021

I highly recommend Lexus of Watertown. Leon helped me lease my new RX350. He made the process easy and painless! You can’t go wrong with their team. More

by desmond.ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Apr 07, 2021 -

Lexus of Watertown responded

Thank you for your confidence in our team, Ashley! It's wonderful to hear that Leon made your leasing experience exceptional. Thank you for trusting Lexus of Watertown with your business, and enjoy the new Lexus RX 350!

April 06, 2021

Lexus of Watertown was amazing to work with they handled all the details with the insurance company and were extremely thorough and prompt in providing information to keep me updated. The work was done qui More

by anamaria.untura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 06, 2021 -

Lexus of Watertown responded

Thank you so much for your recommendation! We love to hear that Tony and our team provided professional service and truly appreciate you trusting us with this purchase. We hope that your new vehicle is treating you well and that we get the chance to work together in the future.

April 06, 2021

I am happily giving Lexus of Watertown a 5 Star review for the experience I had in leasing my new car last week! My salesperson Ussa Pradhananga made the whole process seamless! He was super friendly and More

by Karen F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Apr 06, 2021 -

Lexus of Watertown responded

Karen - Thank you so much for the fantastic review! We love to hear that USsa guided you through the leasing process with professional service and helped you drive home from Lexus of Watertown a satisfied customer. We are glad to hear that you found the right option for you. Safe travels in your new ride!

April 06, 2021

What an incredible experience from start to finish done by Tony Vivieros, he it’s very professional and knowledgeable about cars , he was so patient about all the questions I had and very helpful! Highly r More

by anamaria.untura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Vivieros
Apr 06, 2021 -

Lexus of Watertown responded

Anamaria - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Tony and the team earned your five stars. Drive safely, and we hope to see you again at Lexus of Watertown!

April 06, 2021

It takes a lot to make a Beverly native drive to Watertown to buy a new Lexus but if you knew UJWAL at Lexus of Watertown you'd know why. This was our second car deal with our Lexus Salesman and "C More

by dropyourmortgage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : UJWAL in Sales, Alex in Finance and Amanda and Remington in Service
Apr 07, 2021 -

Lexus of Watertown responded

Jeff - Thank you so much for making the trip out to see us at Lexus of Watertown! We are delighted to hear that you had another great experience working with Ujwal, Alex, and our Lexus of Watertown team. We appreciate this kind feedback about our service and facilities and hope that you continue to enjoy your Lexus RX 350!

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