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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

December 28, 2024

Gints made the process of trading and buying a new vehicle so easy for me. He was very thorough answering all of my questions and concerns, even after the transaction was complete. I will recommend h More

by judybrezniak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lexus of Watertown responded

Judy, we're delighted to hear that Gints provided such excellent service at Lexus of Watertown! Thank you for recommending him and sharing your positive experience. Enjoy your new vehicle!

December 27, 2024

I have been a client of this dealership for over 20 years. I have only the very best praise for Lexus of Watertown! Every salesperson has been extremely helpful, as well as service, and management. More

by Roberta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lexus of Watertown responded

Roberta, thank you for your loyalty and glowing review of Lexus of Watertown! We're delighted to hear that Gints and the rest of our team have consistently provided excellent service over the years. We appreciate your recommendations and look forward to many more years together!

December 26, 2024

Kevin did a fantastic job we’re so happy we dealt with him. From explaining the features of different models to helping me understand the financing options, he made buying my new car a seamless and enjoy More

by Fabiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of Watertown responded

Fabiana, we're delighted to hear that Kevin made your experience at Lexus of Watertown seamless and enjoyable. Thank you for the recommendation! Enjoy your new car!

December 26, 2024

Gints is patient and explains things in a quiet thorough way and always asked if I understood or had any questions. More

by Sacunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with Gints at Lexus of Watertown! We're glad to hear that his patience and thorough explanations made a positive impact on your visit. Let us know if there's anything else we can assist you with!

December 23, 2024

Ussa was referred and he was absolutely pleasure doing business with. Amazing in every way . More

by Rotha Sar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of Watertown responded

Rotha, thank you for the fantastic review of Ussa and Lexus of Watertown. It was as pleasure doing business with you!

December 21, 2024

“I had the pleasure of working with Ussa Pradhananga, and I am thoroughly impressed with the exceptional service provided. Ussa is knowledgeable, professional, and genuinely cares about customer satisfac More

by Keomattin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with Ussa at Lexus of Watertown! We're delighted to hear that the service was exceptional and tailored to your needs. We appreciate the recommendation and look forward to assisting you again in the future!

December 20, 2024

We had an excellent experience buying our Lexus, and Kevin, our sales representative, made the entire process smooth and enjoyable. His knowledge, patience, and attention to detail truly set him apart, More

by dan
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with us at Lexus of Watertown! We're delighted to hear that Kevin provided such exceptional service and made the process smooth and enjoyable. Enjoy your new Lexus, and feel free to reach out if you need anything in the future!

December 16, 2024

Our buying experience at Lexus of Watertown was great and our salesperson Herb made it an extremely easy process. Herb was a pleasure to deal with and there was no sales pressure. We are very happy with our More

by Steve and Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lexus of Watertown responded

Steve and Jane, we're delighted to hear that Herb made your experience at Lexus of Watertown smooth and pressure-free. Enjoy your new vehicle, and thank you for choosing us!

December 14, 2024

Just bought an nx350. The customer service and attention to detail was 5 star. So impressed with the level of serice. John Barstow sales rep is the consummate professiona More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Carr, Jose Carrasquillo, Pat Bradley.
Dec 16, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with us at Lexus of Watertown! We're delighted to hear that John Barstow provided exceptional service and made the process seamless. We look forward to welcoming you back in the future!

December 11, 2024

It’s easy to pile onto the 5 star reviews. Ussa is the best! Totally experienced, so knowledgeable and patient with every step of the sales process. If you didn’t know he was working for Lexus More

by tanelons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with Ussa and the team at Lexus of Watertown! We're delighted to hear that he made your car-buying process smooth and straightforward. Enjoy your new ride, and we appreciate having you as a customer!

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