Lexus of Watertown

Our recent purchase of a 2020 NX 300 was the second pre-certified vehicle we've gotten from Lexus of Watertown. The dealership is committed to excellent and hospitable service which we greatly apprecia pre-certified vehicle we've gotten from Lexus of Watertown. The dealership is committed to excellent and hospitable service which we greatly appreciate. However, the real reason for this note is to commend the extraordinarily fair, caring and thorough sales experience we had with our salesperson, Herb Kunins. Herb is truly a gentleman. He has gone out of his way to meet our every need and to follow up on our satisfaction. He really is a great credit to the dealership, and is the main reason we would return in the future for purchase number three. I've never experienced such a commitment to customer satisfaction as I have with Herb. It's a real pleasure to write this review about a really great guy. Neal Yudkoff, D.P.M. More

Just bought new Lexus from Lexus of Watertown. Tony our sales person was personable, knowledgeable and very responsive to our concerns. We would recommend them highly. Tony our sales person was personable, knowledgeable and very responsive to our concerns. We would recommend them highly. More

I recently visited the Lexus Watertown and was assisted by Ujwal, who provided exceptional service throughout the entire sales process. Ujwal demonstrated extensive product knowledge and was able to answer by Ujwal, who provided exceptional service throughout the entire sales process. Ujwal demonstrated extensive product knowledge and was able to answer all of my questions about Lexus, making me feel confident in my purchase decision. Ujwal's communication skills were also top-notch. He listened attentively to my needs and concerns and tailored his approach to meet them. I never felt pressured or rushed during the sales process, and Ujwal was always friendly and helpful. Ujwal's customer service was excellent. He provided a personalized experience and made sure all my needs were met. He even followed up with me after the sale to ensure my satisfaction and answer any additional questions I had. Overall, Ujwal's professionalism, sales skills, and customer service were outstanding. He made the car-buying process a stress-free and enjoyable experience. I highly recommend Ujwal and the Lexus Watertown to anyone in the market for a luxury vehicle. More

From the minute I walked into Lexus of Watertown I knew I’d be purchasing a car based on the excellent customer service. Leon Barnes was my appointed sales rep and he was very accommodating and easy to wor I’d be purchasing a car based on the excellent customer service. Leon Barnes was my appointed sales rep and he was very accommodating and easy to work with. I was able to secure the perfect car for me within 3 hours of walking into the dealership. It was such an easy and seamless process and for that I am grateful. I will be a customer for life. More

My wife and I had a great experience with Lexus of Watertown, Leaon Barnes was pleasure do deal with, we will recommend it to everyone we know. Alex & Maria V. Watertown, Leaon Barnes was pleasure do deal with, we will recommend it to everyone we know. Alex & Maria V. More

Excellent service, always on time and efficient. The sales experience was smooth and easy with a great agent Leon Barnes arranging the right care for me! The sales experience was smooth and easy with a great agent Leon Barnes arranging the right care for me! More

The dealership services and customer relations was excellent. I was provided with all necessary information that assisted me to make up my mind on Rx 350 brand. excellent. I was provided with all necessary information that assisted me to make up my mind on Rx 350 brand. More

I found the Lexus RC 350 at Watertown Lexus online. Met with Herb and received all the information that I requested about the vehicle. The purchase process was easy and Herb had the car ready for deliv Met with Herb and received all the information that I requested about the vehicle. The purchase process was easy and Herb had the car ready for delivery and provided information about the technology on the vehicle. We had a tutorial and I was on my way. Thanks Herb More

We worked with Eliane Lisboa and had an amazing experience. She helped us get the deal we wanted and it was a seamless transition getting into our new vehicle. We will certainly be going to her aga experience. She helped us get the deal we wanted and it was a seamless transition getting into our new vehicle. We will certainly be going to her again in the future. More

Perfect experience with Tony Viveiros in purchasing a high-end used car. This is my second vehicle purchased from Lexus of Watertown; first time was just OK, this time was stellar with Tony. I would high high-end used car. This is my second vehicle purchased from Lexus of Watertown; first time was just OK, this time was stellar with Tony. I would highly recommend asking for Tony specifically as he values a relationship and is happy to spend time on the details; this is atypical in today's average car buying experience. More