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Lexus of Watertown

Watertown, MA

4.9
1,792 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,792 reviews

January 19, 2024

We had a very good experience with Herb and Lexus of Watertown. Herb was very knowledgeable and made the purchase process very smooth. We were treated fairly and respectfully, and just love our new pre- More

by GEM15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lexus of Watertown responded

We're so glad to know you had a great experience with Herb and our team at Lexus of Watertown. We strive for smooth transactions and fair treatment, just like the one you described! Enjoy your new pre-owned vehicle - we appreciate your recommendation!

January 13, 2024

Had one of the best experiences ever with Lexus of Watertown. Ussa helped me purchase my brand new rx500h. He was very professional and answered every question I had. He was also kind enough to walk m More

by Jnovacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Lexus of Watertown responded

Jnovacruz, it's great to know that Ussa and our team at Lexus of Watertown provided you with a top-notch experience. We're here for any future questions or needs - enjoy your new Lexus RX 500h!

January 12, 2024

Top notch! Experts on all Lexus cars and buying from here was easy and pleasant! Ussa made the whole experience enjoyable and simple for me. He truly is an expe More

by CL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Lexus of Watertown responded

We're delighted to know that your experience with us at Lexus of Watertown was top-notch and Ussa could make it enjoyable for you. Thanks for sharing this positive feedback!

January 07, 2024

Leon Barnes and the whole Watertown Lexus team were professional and easy to work with. More

by larrykolenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lexus of Watertown responded

Leon and the team will appreciate the kudos, Larry! We thank you for sharing your experience working with all of us at Lexus of Watertown and hope to see you again in the future!

January 03, 2024

I want to thank Kevin Silva for doing a great job with helping us purchase a RX350 over the holidays. He was very patient with us and after the purchase took a great amount of time explaining all the feat More

by rganley125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Lexus of Watertown responded

We're so glad to know that Kevin and Kathryn were able to assist you in purchasing your RX350 during the holiday season at Lexus of Watertown. We appreciate your kind words and hope you enjoy all those new features!

January 02, 2024

I was referred to Reyna by another employee, and the process, from the initial introduction to viewing the car, was quick and smooth. Once I made my final decision, the process was easy and headache-fre More

by Asia
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

We're glad to know that Reyna made your car-buying experience smooth and easy at Lexus of Watertown. We appreciate the recommendation, and we hope you enjoy your new vehicle!

December 31, 2023

Great experience with Kevin Silva. He was extremely helpful thought the entire process and very responsive even over the Christmas holiday. He went out of his way to demo all the cars More

by Andrewvw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

Andrew, it's fantastic to know that Kevin was able to provide you with such a great experience at Lexus of Watertown! We appreciate your recommendation and we're here for any future needs!

December 30, 2023

Just worked with Kevin Silva and had a terrific experience. Kevin is knowledgeable, friendly and spent a great deal of time with me, explaining everything about the new car. He went above and bey More

by ddawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

We're so glad to know that Kevin provided you with an exceptional experience at Lexus of Watertown! His dedication to customer service is truly appreciated. Thanks for recommending us — enjoy your new ride!

December 28, 2023

Had a wonderful buying experience at Lexus of Watertown with Kevin Silva. Great dealership with lots of inventory and helpful staff. Very pleased with my new GX460. More

by S Daly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lexus of Watertown responded

We're delighted to know you had a great buying experience with Kevin at Lexus of Watertown! We hope you enjoy every ride in your new GX460. Thanks for the review, and happy driving!

December 28, 2023

I am very grateful for the experience and the treatment I received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take More

by Daniel Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Laskaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimie Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lexus of Watertown responded

Daniel, we're delighted to know that Reyna and Monge provided a memorable experience at Lexus of Watertown. We appreciate your recommendation and are glad you're enjoying your new vehicle!

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