Lexus of Watertown

I recently had the pleasure of working with Kevin Silva at Lexus of Watertown, and I cannot express enough how impressed I am with the exceptional service he provided. His customer service was truly excep at Lexus of Watertown, and I cannot express enough how impressed I am with the exceptional service he provided. His customer service was truly exceptional, as he took the time to understand my expectations for a new car and provided me with a trade-in deal that exceeded my expectations. Kevin's commitment to ensuring my satisfaction went beyond the purchase – he patiently assisted me in learning the new features of my vehicle. With such a positive and personalized experience, I wholeheartedly recommend Kevin to anyone seeking a new car. His expertise and dedication make Lexus of Watertown the go-to dealership for a seamless and enjoyable car-buying process. More

Bought a 2024 Lexus ESh - had great experience, staff - especially Leon Barnes - was extremely helpful and I would highly recommend making your purchase from this dealership! especially Leon Barnes - was extremely helpful and I would highly recommend making your purchase from this dealership! More

Great experience. The staff is knowledgeable, friendly and made the entire process very easy. Would go back. The staff is knowledgeable, friendly and made the entire process very easy. Would go back. More

We had an amazing experience with Kevin Silva at Lexus of Watertown. We purchased a preowned car for our daughter. The purchase was a surprise-her very first car and Kevin went above and beyond. It was amazi Watertown. We purchased a preowned car for our daughter. The purchase was a surprise-her very first car and Kevin went above and beyond. It was amazing! So many employees on hand for the surprise which included a giant red bow on her car! She was thrilled. Thanks again for an amazing experience!! More

I really enjoyed my expeience of purchasing my new RX with John Barstow. He introduced the car thoroughly and answered my questions patiently. His attitude and sincerity of wanting to make the deal happe with John Barstow. He introduced the car thoroughly and answered my questions patiently. His attitude and sincerity of wanting to make the deal happen was something I'd never seen elsewhere. I really appreciate his help. More

Great Experience! Second time buying a car from Leon Barnes. He made the whole process quick and easy! He even offered to bring my new car to me when I was unable to p Second time buying a car from Leon Barnes. He made the whole process quick and easy! He even offered to bring my new car to me when I was unable to pick it up! More

Great selection great price great service Why go anywhere else? Good finance department, good snack area waiting room now. Also have a nail salon and car wash free. anywhere else? Good finance department, good snack area waiting room now. Also have a nail salon and car wash free. More

I leased my second car from Lexus Watertown, all thanks to John Barstow. His friendly, professional service and quick responses make everything easy and enjoyable. A big thank you to John for always being to John Barstow. His friendly, professional service and quick responses make everything easy and enjoyable. A big thank you to John for always being amazing! More

Abe took amazing care of me since I walked through the doors. Great service and no pressure. doors. Great service and no pressure. More

Absolutely delighted with the Lexus of Watertown team! Their seamless teamwork exceeded my expectations, making the process of selecting and surprising my wife with her dream car on her birthday an absolu Their seamless teamwork exceeded my expectations, making the process of selecting and surprising my wife with her dream car on her birthday an absolute joy. Special thanks to Kevin Silva for expertly guiding us, Catherine Rogers for the top-notch financing options, and Ujwal Pradhananga for simplifying the technical details with great hospitality. From confirmation to delivery in less than 48 hours, they set a new standard for efficiency. During our visit, I had the pleasure of witnessing a gentleman who proudly shared his 25-year journey with Lexus of Watertown, having purchased 9 cars. His unwavering loyalty speaks volumes about the exceptional sales offers and service. A big thank you to Kevin for expert guidance, Catherine for stellar financing options, and Ujwal for simplifying technical details with warmth. This reinforced our confidence in making Lexus of Watertown our long-term automotive haven. Many thanks to the outstanding team! More