Lexus of Watertown

I cannot express my gratitude towards Ussa with the purchase of my new Lexus RX 350H! He is truly a gentleman, he was so patient and very attentive to my concerns and needs! This is my 2nd purchase purchase of my new Lexus RX 350H! He is truly a gentleman, he was so patient and very attentive to my concerns and needs! This is my 2nd purchased from him and would highly recommend him to anyone in the market for a Lexus. More

Kevin Silva was very friendly and informative making the purchase of my new Lexus a great experience purchase of my new Lexus a great experience More

Highly recommend you ask for Ussa when buying your New Lexus, he is very knowledgeable of each vehicle and provides you with a great experience throughout the whole process. I was fortunate to have Ussa h Lexus, he is very knowledgeable of each vehicle and provides you with a great experience throughout the whole process. I was fortunate to have Ussa help me with picking out my new is500. More

Ussa was wonderful to work with. He is patient and highly knowledgeable. I appreciate all of the time he spent with me to make my purchase an enjoyable experience. He is patient and highly knowledgeable. I appreciate all of the time he spent with me to make my purchase an enjoyable experience. More

Ussa was fantastic in EVERY way! !! Best experience I’ve ever had in buying a new car! If I could give him 6 stars, I would! !! Best experience I’ve ever had in buying a new car! If I could give him 6 stars, I would! More

Ussa was incredibly knowledgeable and professional throughout the process of buying our GX550. He was able to answer all of our questions clearly and concisely, thoroughly explain all the features of throughout the process of buying our GX550. He was able to answer all of our questions clearly and concisely, thoroughly explain all the features of the vehicle, and communicated effectively with us throughout the entire process. It was the most seamless car buying experience we have had to date! Thank you! More

Lexus of Watertown is a great place for both service and sales. I've been servicing my vehicle there for over 10 years and just purchased a new car. Even with the challenges related to the recent software sales. I've been servicing my vehicle there for over 10 years and just purchased a new car. Even with the challenges related to the recent software outage, it was seamless from start to finish. Ussa was friendly, knowledgeable, and a pleasure to work with. There was no fuss or back and forth. He followed up and kept me posted on the status along the way. On the day of pick-up, he went through the car setup, explaining the various options and ensuring we were comfortable before leaving the lot. I wouldn't hesitate to recommend him to anyone. This is how the car buying experience should be, no nonsense, no drama, - just professional and courteous! More

Ussa is a professional and excellent at his work! The customer service was impeccable. He answered all our questions, and we are happy with our new car. The customer service was impeccable. He answered all our questions, and we are happy with our new car. More

Ussa made entire car buying experience smooth. He is highly knowledgeable on Lexus, Helper us choose the right car. He is highly knowledgeable on Lexus, Helper us choose the right car. More

Ussa was so easy to work with! The particular vehicle I wanted was not at the dealership, and Ussa kept me up to date on its location and projected arrival date. He went over al The particular vehicle I wanted was not at the dealership, and Ussa kept me up to date on its location and projected arrival date. He went over all the features of the vehicle in depth once it arrived! More