Lexus of Watertown

A load of thanks to Kevin Silva at Lexus of Watertown for his outstanding work on setting me up with a new Lexus GX 550 and taking in my Porsche trade in. He worked with me for several hours considering opti his outstanding work on setting me up with a new Lexus GX 550 and taking in my Porsche trade in. He worked with me for several hours considering options and getting the best price for my custom Porsche. Additionally, he followed up with registration logistics and a couple of service requests. Kevin gave his best at making sure everything was perfect, and that I was satisfied with every aspect of my service and vehicle. I couldn't recommend a better salesman for the job! More

Nice place and has kind employees. They can help you with everything you need. Recommended They can help you with everything you need. Recommended More

Great salesperson and great store. Walked in knowing what I wanted and got out fast with a great deal. Walked in knowing what I wanted and got out fast with a great deal. More

Herb was a great salesman! He listened to everything that I wanted in my next vehicle and stayed within the budget I had in mind. He found me the perfect car with a sporty red He listened to everything that I wanted in my next vehicle and stayed within the budget I had in mind. He found me the perfect car with a sporty red interior. I was very happy with my experience with Herb and Lexus of Watertown. We have been getting our cars from Lexus of Watertown for over a decade and highly recommend working with Herb. More

Herb Kunis of Lexus of Watertown is great! He will have my continued, long term business. I have already highly recommended Herb to two friends of mine, and I just purchased my vehicle from hi He will have my continued, long term business. I have already highly recommended Herb to two friends of mine, and I just purchased my vehicle from him less than a week ago. More

Herb was very professional and knowledgeable in answering all my questions. I appreciated his candor and easy going approach which made my purchase very helpful. all my questions. I appreciated his candor and easy going approach which made my purchase very helpful. More

Ussa knows what he’s talking about when it comes to cars , he was very helpful! I recommend him!! , he was very helpful! I recommend him!! More

I choose to specifically leave the salesperson's name out of this because he has nothing to do with this review, and it is not their fault. I suspect it is from higher up or service. However, until today, I of this because he has nothing to do with this review, and it is not their fault. I suspect it is from higher up or service. However, until today, I would have honestly rated my experience at four stars. However, the day before I was supposed to take delivery of my car and took time off from work, I received a text message at 5 pm from my salesperson asking to reschedule delivery until Thursday. This was due to the predelivery inspection not being completed. The funny thing was that it was hurry, hurry, hurry to get the sale and all of the paperwork complete, and they called on Saturday morning for the deposit. Now, all of a sudden, things slow way down. Typical car dealer crap, once they get your money, pretend to take an interest in you and pretend to befriend you so they can make their sale. It was made known during the process that I was the tenth sale of the day. Frankly, I didn't care if I was the 50th; I just wanted to get my vehicle in a timely fashion, just as I completed all of their paperwork requests in a timely fashion. Who knows when I will get it? I am getting text messages from the salesperson saying they will make it up to me somehow... Again, YA RIGHT! Once they get my trade and I get my car, I will never see or hear from them again. The days of brand and dealer loyalty are gone. Maybe someone can squeeze in a predelivery inspection sometime between tomorrow and before my first month's payment is due. Before you purchase or lease here, find out when exactly you will get your car. They will tell you one thing and then clearly change things. More

I had a fantastic experience with Kevin Silva who assisted us with purchasing of my new Lexus, at Lexus of Watertown . Kevin was attentive, knowledgeable and went above and beyond not only with deli assisted us with purchasing of my new Lexus, at Lexus of Watertown . Kevin was attentive, knowledgeable and went above and beyond not only with delivery of the car but tutoring us with the car technology. Thank you Kevin!! Silvia and Rick More

We just purchased our 4th Lexus from this dealership. We keep coming back for the great service (Amanda is the best!). Also, I can't say enough about our sales person. . . . Kevin Silva was terrifi We keep coming back for the great service (Amanda is the best!). Also, I can't say enough about our sales person. . . . Kevin Silva was terrific. We recently relocated to Stowe VT since there are no Lexus dealers in VT, Kevin held our had though the entire purchase process. He even delivered the car to us at the DMV in Montpelier. When we left the DMV we had our registration and title in hand. Kevin took the time to set up all our services on the car and walk us through all the new gadgets. Thanks Kevin! More