Lexus of Valencia

Top notch in every way. Great attention to detail. Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The l Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The loaner car program is a life saver. I am able to leave my car for service and use the loaner car to get to work. Very convenient. More

FROM THE TIME AFTER I GOT MY CAR AND I WANTED A BODYKIT FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO SCOTT ON THE PHONE AND FROM THAT DAY SCOTT HAS BEEN MY GUY HE MAKES EVERYTHING SO CLEAR FOR ME TO UNDERSTAND IT ALL...AND WHEN I BROUGHT MY CAR IN FOR A OIL CHANGE AND I CAME BACK TO PICK IT UP AND THEY HAD WASHED AND CLEAN SO THEY HAVE VERY DEALERSHIP WITH VERY FRIENDLY PEOPLE WHO LOVE TO HELP!!! More

I give this dealer an excellant rating because of their customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, Bryan Stover, is another reason I give such a high rating for the dealer. Bryan is outstanding and has given me excellant customer service with all our service needs over the years. More

I received a note from the dealer that I may have the opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me into a new car within my budget. They made the process very smooth. I would definately recommend them to my friends and family. More

Service is always friendly, prompt and thorough, with the costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are set out at the service department are an added bonus. More

GREAT SERVICE. BRYAN STOVER IS GREAT. HE IS ALWAYS WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER C WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER CAR WHEN CAR IS IN FOR SERVICE WHICH IS SO VERY ACCOMADATING. More

I have always had great serivce. I have used Brian most of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an Kristen made me feel my car was important to them and they were going to treat like it was their car, the loaner car are clean and run great and you feel safe while driving one of them. I would be glad to recommend this dealer ship. More

I went to this dealer to have my Lexus service for a recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matte recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matters to me because some people will not entertain you as much esp when they already got paid. So i recomment this dealership and not to mention everyone else ask me if i have been help which shows thier good service people & company. They have all been trained to do the right way and they all did what they are told. I also bought my car there and that was a headache free transaction usually buying a car is not a pleasant experience but with this place, it was headache free. Thanks you all guys! More

We have bought 4 different Lexus vehicles over the last 6 years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little unnerved by the LS600h when it decided to take off on us twice (we traded in that car which was handled expeditiously.) Other than pickup trucks (which they don't have) we wouldn't buy a vehicle anywhere else. More

My husband & I both own a Lexus and Bryan is always very helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus of Valencia and Bryan will even stop eating his lunch if he has too to get my car taken care of. I would not take my car to anyone else, anywhere else More