Lexus of Valencia

These folks provide fast and genuinely friendly sales and service. This was the most pleasant new vehicle purchase experience I have ever had. I highly recommend Lexus of Valencia. service. This was the most pleasant new vehicle purchase experience I have ever had. I highly recommend Lexus of Valencia. More

Excellent experience from start to finish, sales Rep was Scott Oh who was very friendly, helpful and knowledgeable about his job. one of best car buying experience ever. Scott Oh who was very friendly, helpful and knowledgeable about his job. one of best car buying experience ever. More

Made appointment over the phone for new car sevice and got Bryan by chance. Got to appointment on time. Stood by the car for 10+ minutes while Bryan happily chatting with a female customer in his office. got Bryan by chance. Got to appointment on time. Stood by the car for 10+ minutes while Bryan happily chatting with a female customer in his office. It was apparent a social chat, not conducting a service order. Other service reps not interested in helping since appointment was made by Bryan. Some simply ignored me standing there waiting. Never got a call after the work was done until I checked e-mail & called to confirm. Never felt warmly welcomed by service reps at this dealership before but this time was the worst of all. Very poor professionalism by Bryan and others not stepping in to offer help. Will not recommend this dealership and will not return. More

Excellent experience. Negotiations were straightforward & honored. Delivery was the best car buying experience I have ever had. Mr. Scarbury was professional & efficient. Thanks for your assistance. & honored. Delivery was the best car buying experience I have ever had. Mr. Scarbury was professional & efficient. Thanks for your assistance. More

Excellent service! Brought Lexus in for a re call, done in a timely manner, everyone polite and professional.We have had nothing but good service everytime we take the car in. Thank you Teri Sullivan in a timely manner, everyone polite and professional.We have had nothing but good service everytime we take the car in. Thank you Teri Sullivan More

Staff was very easy to work with, attentive, repectful and did kill not kill or delay the purchasing experience by dragging their feet as a sales tactic. and did kill not kill or delay the purchasing experience by dragging their feet as a sales tactic. More

This was my First purchase at Lexus of Valencia. Al was my sales-rep. I know that I wanted to go back to Lexus because of the quality service I received my first time. I was more then pleased with Al assi my sales-rep. I know that I wanted to go back to Lexus because of the quality service I received my first time. I was more then pleased with Al assisting me my First time around. Not only was he patient, he was very knowledgeable and eager to answer any and every question that I had. I look forward to many more years with Lexus and to seeing Al every time I take my car in for servicing. I will definitely be going back to him and his expertise for my second, third purchase!.. Thank you for everything Al!! More

WE WANT TO THANK THE SERVICE STAFF FOR THE GREAT JOB THAT WAS DONE ON MY LEXUS 460. WE WOULD ESPECIALLY WANT TO THANK MR. BRYANT STOVER FOR HIS CUSTOMER PROFESSIONALISM, SERVICE,AND FRIENDLINESS, WE FEEL HE WAS DONE ON MY LEXUS 460. WE WOULD ESPECIALLY WANT TO THANK MR. BRYANT STOVER FOR HIS CUSTOMER PROFESSIONALISM, SERVICE,AND FRIENDLINESS, WE FEEL HE WENT THE EXTRA MILE FOR US. WE CONTINUE TO HAVE OUR CAR SERVICE WITH LEXUS OF VALENCIA, WE HAVE HAVE BEEN A CUSTOMER SINCE 2001 THANK YOU AGAIN MR.AND MRS. J.R."BOB" ARIAS More

No hassle, got what we asked for at a reasonable price. Kevin was great to work with via email as we discussed features and pricing. Kevin was great to work with via email as we discussed features and pricing. More

Bryan Stover is by far the best maintenance professional I've ever dealt with. I have visited various (5) Lexus dealers and I can say without a sliver of hesitation that Bryan is the best of the best. He I've ever dealt with. I have visited various (5) Lexus dealers and I can say without a sliver of hesitation that Bryan is the best of the best. He always says it straight and never pressures me into any type of repair. In fact, several times, he told me to wait. I've witnessed him deal with several customers all while making each feel like they have his absolute attention. I think going to a dealership when your car is out of warranty can be more costly, but I go back to Lexus of Valencia because of Bryan. I'd rather pay a little more and know that I'm going to be taken care of, than risk it with a cheaper option. More