Lexus of Valencia

Buying a car is a painful experience, but my regular service rep helped smoothe the process for me. He introduced me to the sales rep and stayed in touch during the entire sales process. It was the mo service rep helped smoothe the process for me. He introduced me to the sales rep and stayed in touch during the entire sales process. It was the most painless car purchase ever. More

I just bought a Lexus 2013 RX450h FWD from Joey Scarbury at Lexus of Valencia. I always loathed haggling, and I could never avoid a feeling of trepidation each time I walk into a car dealership, but Joey h at Lexus of Valencia. I always loathed haggling, and I could never avoid a feeling of trepidation each time I walk into a car dealership, but Joey has made the purchase a hassle-free, even an enjoyable experience. The out-of-door price is exactly what Joey quoted in an advance email. The interest rate is exactly the same as promised in the email ( of course this promised rate is conditional to my estimated FICO score to be the same or better than the actual FICO score, which is the case ). No push for the options I don't want, no theatrics of offers and counter offers. I will recommend Joey Scarbury of Lexus of Valencia to my friends and relatives. Thank you Joey More

Price and service was exceptional. wonderful atmosphere and reasonable salesman. they gave me a great deal on my trade-in and took care of everything I wanted. and reasonable salesman. they gave me a great deal on my trade-in and took care of everything I wanted. More

This is the second car that we have bought from Lexus of Valencia with John being our salesman. The first car was an IS250 which was my dream car...John was very helpful and knew the product well. I however Valencia with John being our salesman. The first car was an IS250 which was my dream car...John was very helpful and knew the product well. I however was forced to get a new car as an accident left my car totaled. I will mention that the impact was from the rear and at a high rate of speed and no one was hurt it was one tough car. We test drove 3 differend cars and John was patient, understanding and listen to our needs. I am truly happy with our RX350 and how we were taken care of. I would highly recomend John to anybody!!! More

AL was extremely helpful and supportive as was Scott Ohs AL was extremely helpful and supportive as was Scott Ohs on our previous visit. We began going to the dealership for service on our first Lexus and AL was extremely helpful and supportive as was Scott Ohs on our previous visit. We began going to the dealership for service on our first Lexus and was impressed with eh service department's attention to detail and customer service. Our first visit to the dealership a few years back wasn't as impressive, the salesman ignored us, guess he figured we couldn’t afford a Lexus based upon out appearance and didn't want to waste his time. (He still work there). More

I got a straight forward car buying experience here, no hassle, no bargain, no hard sale. Very good experience. I will definitely recommend my friend to Lexus Valencia. hassle, no bargain, no hard sale. Very good experience. I will definitely recommend my friend to Lexus Valencia. More

We dealt with Rob Rizzo, Michael Fleming, and Art Storrs. Could not have asked for better service. They went to a lot of effort to find the exact car that we requested. Could not have asked for better service. They went to a lot of effort to find the exact car that we requested. More

Al was pleasant to work with from the time I walked into the dealership, to the time I drove off in my new Lexus ES350. He was persistant w/his follow-up, and made me feel good about the deal I received. La the dealership, to the time I drove off in my new Lexus ES350. He was persistant w/his follow-up, and made me feel good about the deal I received. Lastly, Al was fantastic when I came in to pick up my car. He thoroughly walked me through all of the features on the car prior to me leaving. I had a great experience throughout the entire process and would rate customer service at an A+! Thanks, Rob Schoeller More

MICHAEL FLEMING AND JOEY SCARBURY WERE TERRIFIC, BOTH ON THE PHONE, INTERNET AND IN PERSON WHEN WE ARRIVED TO PICK UP OUR NEW CAR. THEY WERE INFORMATIVE AND MADE US COMFORTABLE AS WE WAITED FOR OUR NEW VEH THE PHONE, INTERNET AND IN PERSON WHEN WE ARRIVED TO PICK UP OUR NEW CAR. THEY WERE INFORMATIVE AND MADE US COMFORTABLE AS WE WAITED FOR OUR NEW VEHICLE. JOEY MADE SURE WE UNDERSTOOD THE OPERATION OF THE VEHICLE BEFORE WE LEFT THE LOT, AND CALLED US THE NEXT DAY TO ANSWER ANY QUESTIONS WE HAD. WE ARE ENTIRELY SATISFIED WITH THE SERVICE, PRICING AND CARE WE RECEIVED FROM THIS DEALERSHIP. More

The car shopping experience at this dealer was easy, no pressure and fast. The sales person and his manager understood what my needs were and they delivered. Rogger pressure and fast. The sales person and his manager understood what my needs were and they delivered. Rogger More