Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Tucson - At The Auto Mall
Tucson, AZ
194 Reviews
THE LEXUS OF TUCSON AUTOMALL DIFFERENCE
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that is beyond compare. We take as much pride in our customer service as we do in our vehicles.
From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling and servicing the finest new and used Lexus cars ever built. As a certified Lexus dealer in Tucson, we go above and beyond to implement our expertise and experience to assist your every need.
Whether you're considering a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Sedans, SUVs, Hybrids, Electric, and Performance vehicles, which include the LS, ES & IS sedans, LX, GX, RX, NX, and TX Luxury Utility and LC, LS, ES, RX, NX, TX, and UX Hybrid vehicles as well as the RZ All Electric. Our dealership has a Lexus that's perfect for you.
In addition to our new inventory, we also have a large selection of pre-owned models. A majority of our pre-owned inventory consists of luxury brands just like Lexus so that you can still find the luxury option that you have been looking for. In fact, many of our pre-owned Lexus options are L/Certified meaning that you can take advantage of a factory warranty on a high-quality pre-owned Lexus model. Browse through both our new and pre-owned inventory online now or stop out to see all that we have to offer in person.
Our two Tucson locations, Lexus of Tucson on Speedway and Lexus of Tucson at the AutoMall, share the same ownership and customer service commitment. Come see us today at either location for all your Lexus maintenance and service needs. Our team of expert technicians will ensure your vehicle runs at top performance. While your vehicle is being serviced, you can enjoy our luxurious waiting area or take advantage of our service loaner fleet and be on your way in a new Lexus while yours is being serviced. We offer a seamless customer experience between both stores. Feel free to let us serve you at whichever location is most convenient.
We are committed to ensuring your Lexus buying and most importantly, your Lexus ownership experience is the best you’ve ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 194 reviews
May 26, 2021
Great experience the wife and I had looking at and test driving new Lexus SUVs with the help of Kris Bowman. Kris is very kind, he is very knowledgeable about the features and options that are built into t driving new Lexus SUVs with the help of Kris Bowman. Kris is very kind, he is very knowledgeable about the features and options that are built into the vehicles. You can tell he is very proud of the quality you get when you purchase a Lexus. The wife and I went to other car dealers to look around and we ended up coming back to Kris Bowman to purchase a luxury RX350. Never any sales pressure, great experience all around. Highly appreciate and recommend Kris Bowman and the support staff at Lexus of Tucson! More
by Wayne
May 03, 2021
George Karahalios did a great job of making our buying experience amazing. Prior to picking up the car, he made sure they had all the necessary information and told us what to expect. It was obvious tha experience amazing. Prior to picking up the car, he made sure they had all the necessary information and told us what to expect. It was obvious that this was not his “first rodeo” in terms of what needed to happen. We left with a good feeling about George and the dealership. Thanks George. More
by Kip
April 15, 2021
I just purchased a Lexus 350 RC Sport from Christopher Andrews at Lexus in the Auto Mall. He was excellent to work with. Was concerned with details which I appreciate. The staff spent considerable time Andrews at Lexus in the Auto Mall. He was excellent to work with. Was concerned with details which I appreciate. The staff spent considerable time going over the multitude of devices in the vehicle. Good experience with finance manager also. More
by oldengineer
February 15, 2021
Starting in early December we started working with George Karahalios for our dream luxury car . I lost count on how many cars we discussed and test drove …new and used. George was super knowledgeable a Karahalios for our dream luxury car . I lost count on how many cars we discussed and test drove …new and used. George was super knowledgeable about cars and patient , helping us refine exactly what we wanted in our dream car . One day as we were coming back from yet another test drive and spotted a car and said …that’s it ! One small glitch : the car belonged to another customer and was not for sale . Shucks …it was perfect ! He’d see if he could find another just like it …but later surprised me by tracking that exact car down and learning it would be traded in later that month for a brand-new Lexus . He guided our dream car through the certification and detailing steps and made it happen in record time … It’s our RX 350 now ! George was great throughout the whole process, from helping define what we wanted, to convincing us we didn’t need to settle for less-than-perfect , to obtaining financing and teaching us the bells and whistles on the car . There was no pressure, just helpfulness . We’d sure recommend him to anyone looking for a very knowledgeable, friendly and helpful salesperson. Thanks, George ! More
by MBASZYNSKI
Employees Worked With
January 22, 2021
Christopher Andrews made our buying experience exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient and he never pressured us to buy. We left without buying the car and thought, “wow that was painless”. We called Christopher back the next morning and bought a brand new 2021 RX350. We highly recommend Christopher and the Lexus of Tucson - at the Auto Mall dealership. More
by Randy & Jody
December 11, 2020
Chris Valerio was great to work with. Easy transaction and very friendly! We really appreciated him listening to what my husband was looking for and immediately thinking of the perfect car! and very friendly! We really appreciated him listening to what my husband was looking for and immediately thinking of the perfect car! More
by barbara.simonds
Employees Worked With
November 08, 2020
George Karahalios was very helpful with the whole George Karahalios was very helpful with the whole process of buying a car. He went above and beyond as I was in a hurry to leave and the car was not George Karahalios was very helpful with the whole process of buying a car. He went above and beyond as I was in a hurry to leave and the car was not yet out of detail, he went out and helped with the cleaning. He also gave me a dozen beautiful to take home to my wife.A class act.. Thanks, Jim More
by jima714
Employees Worked With
October 05, 2020
Forget every bad experience you've ever had buying a car and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped me make decisions about what was going to be best for me in my next vehicle. You know how you always get defensive when the finance person get's involved? Not at Lexus! Rick and Adam were just as fabulous as Ken! They continue to reach out and make sure I'm happy and understand all of the features my super GX460 has to offer. Thank you, Ken, and team! More
by ljesi
September 16, 2020
Kris was great to work with. Very knowledgeable about all models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. More
by gnor
September 06, 2020
Ken and Jerry are a lot of fun to work with. Also a shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system More
by Cherie
