Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Tucson - At The Auto Mall
Tucson, AZ
194 Reviews
THE LEXUS OF TUCSON AUTOMALL DIFFERENCE
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that is beyond compare. We take as much pride in our customer service as we do in our vehicles.
From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling and servicing the finest new and used Lexus cars ever built. As a certified Lexus dealer in Tucson, we go above and beyond to implement our expertise and experience to assist your every need.
Whether you're considering a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Sedans, SUVs, Hybrids, Electric, and Performance vehicles, which include the LS, ES & IS sedans, LX, GX, RX, NX, and TX Luxury Utility and LC, LS, ES, RX, NX, TX, and UX Hybrid vehicles as well as the RZ All Electric. Our dealership has a Lexus that's perfect for you.
In addition to our new inventory, we also have a large selection of pre-owned models. A majority of our pre-owned inventory consists of luxury brands just like Lexus so that you can still find the luxury option that you have been looking for. In fact, many of our pre-owned Lexus options are L/Certified meaning that you can take advantage of a factory warranty on a high-quality pre-owned Lexus model. Browse through both our new and pre-owned inventory online now or stop out to see all that we have to offer in person.
Our two Tucson locations, Lexus of Tucson on Speedway and Lexus of Tucson at the AutoMall, share the same ownership and customer service commitment. Come see us today at either location for all your Lexus maintenance and service needs. Our team of expert technicians will ensure your vehicle runs at top performance. While your vehicle is being serviced, you can enjoy our luxurious waiting area or take advantage of our service loaner fleet and be on your way in a new Lexus while yours is being serviced. We offer a seamless customer experience between both stores. Feel free to let us serve you at whichever location is most convenient.
We are committed to ensuring your Lexus buying and most importantly, your Lexus ownership experience is the best you’ve ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 194 reviews
March 06, 2023
Adam , Alexander and the entire team did a great job. The transaction & quote between our new purchase and trade-in were handled professionally, swiftly and with no surprises! Enjoying our new beautif The transaction & quote between our new purchase and trade-in were handled professionally, swiftly and with no surprises! Enjoying our new beautiful Lexus! More
by kelcid
Employees Worked With
Alexander Shurtz. - 5 stars.
February 04, 2023
Chris and the team did an excellent job and they abided by all the agreements with no surprises. We felt taken care of at a high level and will buy our next car there because of it. This is a High quality by all the agreements with no surprises. We felt taken care of at a high level and will buy our next car there because of it. This is a High quality organization. More
by AZFox
October 27, 2022
Kris and the entire staff were amazing. The utmost professionals. My wife and I are completely happy with the vehicle we purchased. Lifelong customers. Kudos to all of you. The "BEST" that The utmost professionals. My wife and I are completely happy with the vehicle we purchased. Lifelong customers. Kudos to all of you. The "BEST" that Tucson has to offer. G & G More
by Gijoe
September 06, 2022
I worked with Christopher Andrews and it was such a pleasure! He is very personable and professional. I tried other Lexus dealers - but chose Tucson because of Christopher. (which meant that I had to pleasure! He is very personable and professional. I tried other Lexus dealers - but chose Tucson because of Christopher. (which meant that I had to drive 2 hours to pick up my beautiful new car!) It was well worth it! The tech guy Caleb was also great - he spent plenty of time with me to ascertain that I understood how to connect my phone and all things techi! Rick in finance was also helpful and a pleasure to work with! More
by jeannelove53
September 06, 2022
I just purchased a Lexus from Automall Lexus of Tucson. It was a pleasure working with George in sales for my purchase. He has great communication skills and knowledge of Lexus vehicles--very professional. It was a pleasure working with George in sales for my purchase. He has great communication skills and knowledge of Lexus vehicles--very professional. Thank you, George! Rick was also very efficient in processing my paperwork. Having seen the long, drawn out car buying/haggling experiences other family members have encountered over the years, I was happy to avoid that and receive such great service here. More
by Abby
September 04, 2022
Great service. Chris Andrews was kind, patient, and professional. No hiccups. Price quoted was price honored. Great car buying experience (the best and easiest car Chris Andrews was kind, patient, and professional. No hiccups. Price quoted was price honored. Great car buying experience (the best and easiest car buying experience I have ever had). I can not recommend this dealership enough and Chris specifically. More
by Kirk
Employees Worked With
May 08, 2022
Christopher was extremely helpful for us getting started on our new Lexus. His professionalism was outstanding. Very glad he was our salesperson. Rick was also excellent as well and appreciate all his ad on our new Lexus. His professionalism was outstanding. Very glad he was our salesperson. Rick was also excellent as well and appreciate all his advice on what was best for us. It is a long drive to Tucson...but so worth it. More
by terry.felicetti
April 30, 2022
This dealership has the friendliest and efficient staff. Kris is our favorite sales person and Rick is very knowledgeable about all things financial. Thank you for another very pleasant purchase opportuni Kris is our favorite sales person and Rick is very knowledgeable about all things financial. Thank you for another very pleasant purchase opportunity. More
by wharrison48
January 31, 2022
Had one of the better experiences car buying with Lexus of Tucson @ the Auto Mall. Very relaxed environment, no pushing for you to buy. They let you do the looking and they give you the options. Cut and dr of Tucson @ the Auto Mall. Very relaxed environment, no pushing for you to buy. They let you do the looking and they give you the options. Cut and dry and to the point. Mark Austin was a very professional and nice salesman. More
by abmarchello
December 15, 2021
I have to say I actually “enjoyed” the experience of trading in my beautiful 2020 BMW for my new, even more beautiful, 2022 Lexus RX hybrid. Much of the credit goes to Kris Bowman and his diligence in s trading in my beautiful 2020 BMW for my new, even more beautiful, 2022 Lexus RX hybrid. Much of the credit goes to Kris Bowman and his diligence in successfully managing all the details long distance so that all I had to do was get my old car from Denver to Tucson. My best to Kris and the staff. Happy holidays! More
by Burdimary
