
Lexus of Thousand Oaks
Thousand Oaks, CA
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816 Reviews of Lexus of Thousand Oaks
Philippe at Lexus of TO found a nice used car for us at a great price. I took the car by my mechanic, who felt the Lexus dealership had been particularly thorough in their inspection. The sale was quick beca great price. I took the car by my mechanic, who felt the Lexus dealership had been particularly thorough in their inspection. The sale was quick because Philippe had the paperwork prepped. The price included a couple minor repairs. When I picked it up, not only was all work done well, the dealership had also detailed the car and filled it with gas. I am very pleased with the entire transaction. More
I absolutely loved this experience. From the first email to Gerttel to the purchase from Lora, everyone was fantastic. Lora was unbelievably professional... she had answers to every question and was very t to Gerttel to the purchase from Lora, everyone was fantastic. Lora was unbelievably professional... she had answers to every question and was very through. More
Omid was very respectful and committed to working together with us throughout our car buying experience. Having had a not so great experience at one of the other dealerships, we decided to explore th together with us throughout our car buying experience. Having had a not so great experience at one of the other dealerships, we decided to explore the Lexus dealership in Thousand Oaks. Omid greeted us with a smile and we immediately came to a mutual agreement both on price and other available options. We were not given any 'run around' and after deciding on purchasing the 2013 Lexus IS, my vehicle was ready for pick up on time. Omid also showed me all the features the car had to offer as well as all the safety features. Omid was very thorough and helpful, answering any questions i had about my new vehicle. We had a very positive experience at the Lexus dealership in Thousand Oaks and would gladly recommend going to Omid to any of our friends who are interested in purchasing a new vehicle. More
On Saturday December 15, 2012, I leased my third Lexus from Lexus of Thousand Oaks, two of which I leased with Omid Navid. Mr. Navid is highly professional and knows his Lexus products thoroughly. He do from Lexus of Thousand Oaks, two of which I leased with Omid Navid. Mr. Navid is highly professional and knows his Lexus products thoroughly. He does this while still managing to be a warm and sincere gentleman. No high pressure sales, no rush! I felt more like I was visiting and old friend in his home rather than purchasing a new vehicle at a car dealership. The entire transaction was seamless and I left feeling that I was treated very fairly. I highly recommend Lexus of Thousand Oaks and especially Omid Navid. Oh, and on top of all that, Omid makes a mean cappuccino! More
Omid Navid is synonymous with the phrase, the pursuit of excellence. We continue to return to Lexus of Thousand Oaks due to phenonmenal service, treatment, price, and due to the personalities of individual excellence. We continue to return to Lexus of Thousand Oaks due to phenonmenal service, treatment, price, and due to the personalities of individuals like Omid and, of course, Junious! Today we purchased our second Lexus of this year, and Omid saw us through the experiences in a stress free manner. My husband and I told him what we wanted, and with the help of Junious, Omid made it happen to our satisfaction. There is no doubt that Omid takes his job seriously as he is very detailed and professional at all times. Not only is Omid well versed about Lexus automobiles, he is quite cognizant of daily topics which allow him to communicate effectively with the customer/family members(we feel like family)! This December will truly be one to remember, and we thank Omid for making it happen! I look fabulous in my new 2013 RX 350! Mrs. Terry Webb More
I bought a certified preowned Lexus ES350 through Jose Martinez on December 7 this year. I wanted to buy a Lexus, replacing currently owned Lexus 300, which I bought from this dealer in year 1999. Joe Martinez on December 7 this year. I wanted to buy a Lexus, replacing currently owned Lexus 300, which I bought from this dealer in year 1999. Joey has been a sincere and friendly salesman. Also, he has paid attention on details in showing and explaining the operation of the car I bought. He tried to make me happy while I negotiated price and bought the car. I don't have to spend too much time to buy this car because of his excellant sevice, including his patience dealing with a guy like me, who speaks poor in English. So far I am quite satisfied with Joey's service. More
Our sales associate, Omid Navid, was extremely helpful in helping me find the car we wanted. He was very knowledgable about the different models we were looking at and suggested another model that we might w helping me find the car we wanted. He was very knowledgable about the different models we were looking at and suggested another model that we might want. We never felt pressured when we said we were just starting to shop. Clearly, Omid was there to help us. After purchasing our GS350, Julie Kobayashi was very patient and helpful in teaching us all the gadgets the car had to offer. Because there was too much to learn in one sitting she insisted we come back and she would answer any new questions and continue teaching. More
'GOOD AFTERNOON MY NAME IS OMID" AND WITH A HANDSHAKE THE RELATIONSHIP STARTED. MY WIFE & I HAD WALKED ONTO THE PRE-OWNED SECTION LOOKING FOR A PARTICULAR CAR WE HAD SEEN ON THE INTERNET. OMID HANDSHAKE THE RELATIONSHIP STARTED. MY WIFE & I HAD WALKED ONTO THE PRE-OWNED SECTION LOOKING FOR A PARTICULAR CAR WE HAD SEEN ON THE INTERNET. OMID KNEW EXACTLY WHICH VEHICLE WE WERE INTERESTED IN AND TOOK US INTO THE SHOWROOM TO SHOW US THE SC430 - EVEN THOUGH IT WAS A 2009, OMID KNEW ALL THE SPECIFICATIONS AND POINTED OUT THE FEATURES OF THIS CAR. WHEN WE DECIDED TO ASK TO TEST DRIVE IT, OMID HIMSELF MOVED ALL THE OTHER CARS OUT OF THE WAY. NOTHING WAS A HASSLE FOR HIM. BY THE TIME WE FINISHED THE TEST DRIVE I KNEW WE WERE GOING TO PURCHASE THIS CAR AND TOGETHER WITH HIS SALES MANAGER WE HAD A DEAL WITHIN 30 MINUTES! OMID AND HIS MANAGER BOTH OFFERED TO DRIVE THE NEW CAR TO OUR HOME & BRING BACK OUR TRADE-IN(SINCE MY WIFE WAS RECOVERING FROM EYE SURGERY AND UNABLE TO DRIVE)SO WE WOULD NOT HAVE TO DRIVE BACK TO THE DEALERSHIP AGAIN. IN THEIR WORLD LEXUS IS A BRAND THAT INCLUDES GOING ABOVE AND BEYOND - NOT JUST SELLING CARS. WE WILL DO ALL OUR FUTURE BUSINESS WITH OMID AND THOUSAND OAKS LEXUS. More
We have worked with Omid Navid over the past ten years and enjoyed his personality and work ethic so much that when it came to purchasing a new Lexus 350 we wanted to work with Omid again. He is extrem and enjoyed his personality and work ethic so much that when it came to purchasing a new Lexus 350 we wanted to work with Omid again. He is extremely knowledgeable about the vehicles, and helpful in every way. We have always been treated with the utmost kindness at Lexus of T.O. Sincerely John and Linda Lang More
Today I leased my third Lexus through this dealer and with Omid. Although I considered other autos , the service that Omid and his dealership Provide ultimately was the deciding factor. Omid is willing with Omid. Although I considered other autos , the service that Omid and his dealership Provide ultimately was the deciding factor. Omid is willing to go over and above what is necessary. He offered to pick me up to make the delivery of my new car easier,, and knowing my time was tight, he had all the paperwork ready. It was the quickest transaction ever. Omid is always available to show me( or remind me) how the various items work or answer questions. Most of all Omid is honest and trustworthy. More