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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
656 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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656 Reviews of Lexus of Thousand Oaks

June 09, 2024

The service person is great! Yobi is always friendly, efficient and knowledgeable. It is a pleasure to deal with him. The service is also outstanding. More

by Santangelowj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi and the team at Lexus of Thousand Oaks provided you with outstanding service. Thanks for sharing your experience!

June 08, 2024

Great service. Trust them for all my car needs. Efficient and courteous customer service. My fourth Kexus ES350 with this feakership More

by svanderripe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that our team consistently provides efficient and courteous service. Enjoy your fourth Lexus ES 350!

June 08, 2024

Steven in Service was very helpful in arranging the service we needed! Also, thank you Steven for getting information on my extended warranty! More

by harryhunt347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We were greeted by a service manager and quickly assigned to a service representative!
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Harry, we're glad to hear Steven was able to assist you with your service needs at Lexus of Thousand Oaks. Thanks for the positive feedback!

June 08, 2024

Mark St. Pierre was super helpful! Thank you so much. I highly recommend you guys to ask for Marc when you need your car serviced. More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're glad to hear Marc provided excellent service during your visit to Lexus of Thousand Oaks. See you down the road!

June 07, 2024

Very professional. Estimated time was accurate. I appreciate the good work & car bring washed. Shirley More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service Dept
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Shirley, we're glad to hear you appreciated the professional service and timely estimate at Lexus of Thousand Oaks. Thanks for your feedback!

June 07, 2024

Wonderful, efficient, responsive. All of my needs and requests were met 100 percent! Dauphne was excellent! More

by sandicantor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dauphne
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic review! We're delighted to hear that Dauphne and our team at Lexus of Thousand Oaks met all your needs efficiently. We appreciate your support!

June 06, 2024

Dexter Bishop’s service was excellent. He is a great representative for Lexus of TO. More

by Mbjerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop Service Dept
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Jun 06, 2024 -

Lexus of Thousand Oaks responded

Thanks for the kind words about Dexter's service. Please let us know if we further assist you down the road at Lexus of Thousand Oaks!

June 06, 2024

Very professional, friendly parts and service staff. Nice facilities and great communication. Completed everything as estimated with a fair price. I would definitely recommend this dealership to anyone More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers and service management doesn't come up on your pull down menu.
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Jun 06, 2024 -

Lexus of Thousand Oaks responded

Thanks for the glowing review! We're delighted to hear that our parts and service staff at Lexus of Thousand Oaks provided you with a professional and friendly experience. We appreciate your recommendation!

June 05, 2024

Service was terrific and dealersip extremely efficient. Daphne told me my car would take about an hour and a half and she was absolutely correct. Definitely be back. More

by Fannyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
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Jun 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne and the team at Lexus of Thousand Oaks provided such efficient service. Thanks for sharing your experience, and we look forward to seeing you again!

June 05, 2024

We worked with Derek in the maintenance department we found him to be extremely helpful and very knowledgeable. Definitely a 10 out of 10. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jun 05, 2024 -

Lexus of Thousand Oaks responded

Allen, we're delighted to hear Derek provided such excellent service at Lexus of Thousand Oaks. Thanks for the fantastic review!

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