Lexus of Thousand Oaks

Steven was very helpful and courtesy in helping me determine which is the best car for me. He provided a very pleasant experience and a feeling of trust, giving honest opinions of what was best suited determine which is the best car for me. He provided a very pleasant experience and a feeling of trust, giving honest opinions of what was best suited. More

I leased a 2011 Lexus IS250 from Steven M. Johiro in June 2011 and was very pleased with my experience. From the beginning, Steve was attentive, warm, welcoming, helpful, and honest. I knew I could trust h 2011 and was very pleased with my experience. From the beginning, Steve was attentive, warm, welcoming, helpful, and honest. I knew I could trust him when he called me to let me know the car that I wanted came in – white with black leather interior. Knowing that I had to work late, Steve went over and beyond by delivering the car to me. I was extremely ecstatic and very grateful for the extra steps he took to make me happy. Steve made me feel comfortable with all of my questions by answering, explaining, and demonstrating every aspect of the car in detail. He was very attentive to what I wanted and strived to meet all of my needs. He treated me with the utmost respect and was very professional and pleasant to work with. He was punctual with our appointment and followed up with me a week later to see how I was enjoying my new Lexus. I did not have any problems with my car and appreciated the time he took to check up on me. I have already recommended all of my friends and family to him as I would definitely come to him again in the future for my next Lexus. I love my car and am so happy that I had the best car dealer experience with Steven M. Johiro. Thank you Steve! More

I had a mystery problem with my 1999 Lexus not starting. I had a mystery problem with my 1999 Lexus not starting. Ianthe, Kevin and Lora all were extemely helpful (on multiple occasions), and stuck wit I had a mystery problem with my 1999 Lexus not starting. Ianthe, Kevin and Lora all were extemely helpful (on multiple occasions), and stuck with me until the cause was identified and remedied. This is the first Lexus I've owned. I will eventually buy another Lexus from this dealership, not only because I like the car but even more because dealing with the people there has been such a pleasure. This is obviously a very service oriented operation. More

lora was great to work with! All her information was 100% accurate and done in a timely manner. we bought the car 320 miles away and she met me half way to deliver the car and was exaclty on time. Forgot to accurate and done in a timely manner. we bought the car 320 miles away and she met me half way to deliver the car and was exaclty on time. Forgot to mention we love the car too!! Thanks Again , Ty Angle More

Working with Lara is the best. She makes car buying a lot more pleasant than anyone I've ever dealt with. She is so knowledgeable about her cars and all the bells the whistles! Lora is always there for lot more pleasant than anyone I've ever dealt with. She is so knowledgeable about her cars and all the bells the whistles! Lora is always there for you when you call and need help. I will be buying cars from her until she decides to retire!! More

Ianthe Teeters (in service) was very helpful and really went above and beyond!!!! She was very helpful and knowledgable. We really appreciate all of her help. went above and beyond!!!! She was very helpful and knowledgable. We really appreciate all of her help. More

This is the absolute best dealer in the state. I recently purchased a Lexus Is250 and I was blown away by the great sales team and financing department. My sales person Jason was awesome. Upfront pricing and purchased a Lexus Is250 and I was blown away by the great sales team and financing department. My sales person Jason was awesome. Upfront pricing and no sales gimmicks or nonsense. I have purchased many cars in my lifetime and this was the best experience I ever had at a car dealer. Now I know why Movie stars travel to Lexus of thousand oaks to buy a car. Thanks Jason and Lexus of thousand oaks. This is a dealership I will stay with for life. I am so happy with my car and experience I had to share my experience. More

We had been looking for a used 2010 Lexus with low mileage, and Nick called us when it came in. We bought it the day we went into see it.We had a very positive experience with Nick from start to finis mileage, and Nick called us when it came in. We bought it the day we went into see it.We had a very positive experience with Nick from start to finish. When we picked up the car, he explained in detail every thing we needed to know about the Navigation system and the entire workings of the car. He set up my follow appointments and made sure I had a loaner car when I came in. I told him my sister might also be interested in the same year car as long as it had low mileage, and he called me immediately after locating a car that fit the criteria. I went in with her a few days later to look at the car, we made a deal.... and she drove off with the car. Nick was courteous, very knowledgeable and professional. I was also impressed with the service when I took the car in to get the gel coat applied. I will definitely consider purchasing another car from your dealership, and would hope that Nick is there to take care of us at the time. I understand Silver star also owns the Chevrolet dealer in Thousand Oaks, and my husband purchased a SSR truck there, and unfortunately he did not have the same experience as we had with Lexus.Their service department has not lived up to the standards one would expect, while Lexus does. More

Lexus of TO was by far the best dealership I have worked with. Jason was extrememly informative yet casual and made the buying experience easy and less stressful, it was though I was working with a friend. with. Jason was extrememly informative yet casual and made the buying experience easy and less stressful, it was though I was working with a friend. Thank you and I look forward to the next purchase! More

Great Sales experience...it was fun and easy...loved working with Omid and Junius. We came in to buy and SUV and came out with a convertible sports car... working with Omid and Junius. We came in to buy and SUV and came out with a convertible sports car... More