Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
Overall experience was great. They were fast, friendly and efficient. Being offered a loaner car makes things seamless. They were great, after driving the 2012 version of my car I can't wait to upgrade and efficient. Being offered a loaner car makes things seamless. They were great, after driving the 2012 version of my car I can't wait to upgrade my vehicle and will definitely go to this dealership when Im ready for the upgrade. More
This dealership and staff have never disappointed me. This dealership and staff have never disappointed me. The employees are courteous, helpful, explain everything in detail and try to ho This dealership and staff have never disappointed me. The employees are courteous, helpful, explain everything in detail and try to honor your requests. It is always a very pleasant experience. More
Always very prompt and courteous service. Customer service reps are friendly, know you by name, provide detailed information about the service to be performed and followup when necessary. The car run service reps are friendly, know you by name, provide detailed information about the service to be performed and followup when necessary. The car runs well and looks good when it comes out of the shop. More
The facilities, people and loaner car were all superb. The needed service was performed and I received my car back in a much cleaner condition. The needed service was performed and I received my car back in a much cleaner condition. More
Service department goes out of their way even with small issues such as setting our cell phones up to bluetooth. No matter what the issue is even regular services due or making an appointment, they are alw issues such as setting our cell phones up to bluetooth. No matter what the issue is even regular services due or making an appointment, they are always friendly. More
Flat tire, Baby in car and awaiting callback from AAA. A call to Lexus of Southampton and Maria put me in touch with Michael. Two gentleman - Glenn and Patrick, came to my location , changed my tire and bro call to Lexus of Southampton and Maria put me in touch with Michael. Two gentleman - Glenn and Patrick, came to my location , changed my tire and brought my damaged tire back to dealership, along with broken key for tire. Once service was complete - all less than 1 hour, Maria called to follow up and tell me a new tire and key are in stock and ready for the next day. Unbelievable. Reliable, professional and every person kind and efficient. LOVE my Lexus and my dealership. To all the gentlemen who saved me and my baby from being stranded today - endless Thanks!!! More
Great experience. They treat you like a king and service is done very quick. It might cost a couple dollars more, but their service is worth every penny. I would not take my Lexus anywhere else. is done very quick. It might cost a couple dollars more, but their service is worth every penny. I would not take my Lexus anywhere else. More
Yes, I would recommend this dealership. I have been impressed by everyone I have met at Southampton Lexus. They have been courteous, caring, helpful, patient, friendly, kind and honest. Plus, I love my impressed by everyone I have met at Southampton Lexus. They have been courteous, caring, helpful, patient, friendly, kind and honest. Plus, I love my car! More
I have owned cars from other dealerships in my life. This is by far the best dealership I have ever dealt with. They are always professional, courteous, friendly. They respect my time. They provide a comfor is by far the best dealership I have ever dealt with. They are always professional, courteous, friendly. They respect my time. They provide a comfortable, clean waiting room -- or often a loaner. We purchased our "new" car here in 2010 because the service we had received on our 12-year-old SUV had been outstanding over the years. More