Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
Immediate road side presence when car died....took 5 minutes....made every step of a bad situation as painless as possible. The repair was done promptly within 24 hrs...and a loaner car was offered..... minutes....made every step of a bad situation as painless as possible. The repair was done promptly within 24 hrs...and a loaner car was offered.....there was no charge because it was covered under the power train warranty. They also noticed that my inspection was due and took care of that without even asking....I had totally forgotten that it was due within 2 wks. They thought of everything. More
Always treat you like a new customer. My husband surprised me with a new Lexus 5 years ago. This dealership has been servicing my car since new. Have 108,000 miles on it now and it still runs bran surprised me with a new Lexus 5 years ago. This dealership has been servicing my car since new. Have 108,000 miles on it now and it still runs brand new. Love my car and my husband loves this dealership. More
Personally I am very skeptical of any saleman selling any products but I can sincerely state that Don Di Costanzo and Michael Penta were real people making a very big effort to give the client everything. Th products but I can sincerely state that Don Di Costanzo and Michael Penta were real people making a very big effort to give the client everything. They went over step by step the car , service, contract , payments ,etc. I took 4 hours of their valuable time and they could have sold more cars but they didn't, They are true professionals who only care, that you as a customer is completly satisfied.Great people and highly ,highly recommend them. Southampton Lexus owners should be proud of them- they are notyour typical salesmem. More
Don and Ron are amazing there batman and robin team effort help me find the car of my dreams, I couldn’t be much happier. Christian was also a great help in our quest to find our way to the dealership, effort help me find the car of my dreams, I couldn’t be much happier. Christian was also a great help in our quest to find our way to the dealership, she provided us with great turn by turn instruction. Everyone greeted you as you walk in immediately with smiles, making you feel welcome and at home. I travel from the Bronx to purchase this car, and drove nearly 2 hours to do so. And I wouldn’t mind doing it on every service trip, Just to go back to Southampton NY Lexus Dealership. The Service Don and Ron provided will exceed anyone’s expectation when going in and purchasing a car. This dealership rocks as a team, providing a wide variety of cars, great smiling faces, excellent prices, and a piece of mind. I highly recommend this dealership to anyone. Lexus should recognizes the team they have and make sure there employees are well taken care of, because once you can make someone feel so comfortable that price of the car doesn’t matter anymore then Houston we have a problem! Great job team Lexus Of Southampton NY You Guys ROCK! More
Friendly competent service. Dropped me off at the jitney and picked me up when service was completed. Never a problem that wasn't handled well. and picked me up when service was completed. Never a problem that wasn't handled well. More
Michael Penta is a pleasure to deal with. The best thing I can say about Mike is that his word is his bond. He gives the industry a good name. Ron was also very helpful in coordinating lease paperwork, an I can say about Mike is that his word is his bond. He gives the industry a good name. Ron was also very helpful in coordinating lease paperwork, and Mitch did a great job sitting with me to explain all the features in the car. Would definitely recommend this dealership to anyone. More
Southampton Lexus is top notch. Every time I go in there they fix the problem I'm having. I rate them better than both Jeep and Mercedes. They greet you at the door and ask if they can help carry my stuff they fix the problem I'm having. I rate them better than both Jeep and Mercedes. They greet you at the door and ask if they can help carry my stuff in. They go above and beyond to make a service appointment a pleasant experience instead of another chore. I would highly recommend them. More
Phone service for appointments is always accommodating and flexible. We are taken on time and the employees seem to care about our issues as well making us comfortable while we are there. There is always and flexible. We are taken on time and the employees seem to care about our issues as well making us comfortable while we are there. There is always follow-up after service. Obviously, we are satisfied with our 2 Lexus cars, but part of any future decisions about car ownership is informed by the excellence and ease of SH service. More
We have owned 4 Lexus models and have been very happy We have owned 4 Lexus models and have been very happy with sales and service people. I can not be more descriptive because I am satisfied with Lexus We have owned 4 Lexus models and have been very happy with sales and service people. I can not be more descriptive because I am satisfied with Lexus. More
I have been buying high performance cars for many years and this was by far the easiest and best dealership I have ever worked with. Michael Penta made the process very enjoyable. I will make it a point to and this was by far the easiest and best dealership I have ever worked with. Michael Penta made the process very enjoyable. I will make it a point to tell family and friends the awesome experience I had in purchasing my new GS. Thank You Lexus of South Hampton! James Altebrando More