Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
maintenance/inspection on Saturday afternoon I noticed that my NYS inspection had expired. I called Lexus and was able to get an appointment for Monday for the inspection a on Saturday afternoon I noticed that my NYS inspection had expired. I called Lexus and was able to get an appointment for Monday for the inspection and 10000 mile checkup. Excellent service! More
There when you need them! I have used this service dept. for 7 years. They have always been thorough in diagnostics, made suggestions for me to consider without being pushy a I have used this service dept. for 7 years. They have always been thorough in diagnostics, made suggestions for me to consider without being pushy and helpful with alternatives when money is tight. I wish the labor rate wasn't so high so I could use them for everything but I would not hesitate to recommend them. Any time there has been an issue they have followed through and fixed the problem. All employees are pleasant, well informed, and it is a pleasant environment to wait in if I don't choose to take a loaner, which has never been unavailable if I needed it. More
Excellent service I recently dropped off my Lexus LS for routine service of the timing belt and water pump. I was greeted quickly and provided with the prearranged loa I recently dropped off my Lexus LS for routine service of the timing belt and water pump. I was greeted quickly and provided with the prearranged loaner car and off I went. I returned later to pick up my car and return home. No problems. The car was clean and a little thank you note was waiting on the dash. Excellnt service, thank you service department for a job well done. More
Beyond Excellent My purchase was made easy by your thoughtful and well trained staff. Micheal Tannenbaum possed a special genius in explaining technology to th My purchase was made easy by your thoughtful and well trained staff. Micheal Tannenbaum possed a special genius in explaining technology to this "non-tecky' . More
Great treatment We had a great experience with everyone when we purchased our 2015 NX. The entire team was as professional as possible making this experience a real p We had a great experience with everyone when we purchased our 2015 NX. The entire team was as professional as possible making this experience a real pleasure. Bob Chernosky could not have done more to accommodate us and was great at teaching us how to use all the bells and whistles. More
Great experience Everything was handled in a timely manor. Everyone in the service dept was very helpful. I would definitely recommend this dealership to my friends an Everything was handled in a timely manor. Everyone in the service dept was very helpful. I would definitely recommend this dealership to my friends and relatives . I would also purchase my next auto from them. More
Second Lexus! There will be a third in the future. Everything went well. I turned in my old Lexus (from this same dealership) and drove out with a beautiful new one. The paperwork was quick. The sa Everything went well. I turned in my old Lexus (from this same dealership) and drove out with a beautiful new one. The paperwork was quick. The sales process was painless. The car was explained thoroughly. I have brought my old car in for service to this dealership the past three years, so I am sure the future servicing will be excellent as well. I remember the "good old days" when my father and brother-in-law constantly stressed and haggled over car purchases. The process is so much smoother now! Sal B More
Best Car Buying Experience The salesman was the best I have dealt with. No pressure and he bent over backwards to get me a great deal and what I truly wanted. They also treated The salesman was the best I have dealt with. No pressure and he bent over backwards to get me a great deal and what I truly wanted. They also treated my children like royalty. Great experience. I highly recommend them. More
Very pleased Erik made everything easy for the lease of my new car. Michael was a great help with the vehicle set up. Love my new car. Erik made everything easy for the lease of my new car. Michael was a great help with the vehicle set up. Love my new car. More
Bob was a BIG reason I purchased from Lexus I met with their sales person, Bob Chernosky, to discuss several options that were available to me. Bob presented several different options, not selli I met with their sales person, Bob Chernosky, to discuss several options that were available to me. Bob presented several different options, not selling to me, but listening to what I needed & recommending the best fit for my budget / family. It was definitely a pleasure working with Bob, and I hope to purchase my future car(s) through Lexus of Southampton because of Bob's service. More