Lexus of Smithtown

I had absolutely no problems with dealing with the above 2 people, they were knowledgeable and respectful in every way. Shane was very patient with showing me how to work all the new technology in the car. 2 people, they were knowledgeable and respectful in every way. Shane was very patient with showing me how to work all the new technology in the car. The whole process went smoothly which is important and they were both so nice to deal with. More

We went in to discuss leasing a 350 and wound up buying and IF250...our salesman Arjun Vir was outstanding both in customer service and vehicle knowledge...we were never rushed and felt that we were educat and IF250...our salesman Arjun Vir was outstanding both in customer service and vehicle knowledge...we were never rushed and felt that we were educated well enough about both vehicles that we could make our own choice comfortably. I was also impressed by the overall friendly attitude of all the staff present, would we like snacks or beverages? My husband purchased a used RX a few years ago from this same dealership and this is the main reason we returned as he had always had a positive experience whilst having the car serviced there. I would highly recommend Lexus of Smithtown to any of my friends and, in particular, the services of Arjun Vir....well done! Terry Tepper. More

We just transferred to the area and needed a new car. We were not quite sure what car to choose. We went to the Lexus dealership in Smithtown and met with Frank Loviglio. Frank did an excellent job at convi were not quite sure what car to choose. We went to the Lexus dealership in Smithtown and met with Frank Loviglio. Frank did an excellent job at convincing us on getting a Lexus. He was responsive, flexible and incredibly helpful. We got a great car and are very happy to have chosen Lexus and the Smithtown dealership. We thank Frank for a truly outstanding job. More

After visiting several other car dealerships we stopped into Lexus. From the minute we walked in door we were greeted by a friendly face. David was wonderful; he answered every question we had, no sales pi into Lexus. From the minute we walked in door we were greeted by a friendly face. David was wonderful; he answered every question we had, no sales pitch, no trying to sell us something we didn’t want. He listened and understood what we were looking for. Bob was fantastic, he made a fit that was right for us and really worked magic! We entered as strangers and left feeling like family. Not only did we purchase a fantastic new car but even more we have the beginning of a great long lasting relationship with Lexus. I just love my new car! Ann Marie & Michael Loguercio More

Everyboby in the dealership was nice an friendly they treated us like real people, they answer the question that we ask an we were happy with the answer we got 4 cars from this dealership an we plan to b treated us like real people, they answer the question that we ask an we were happy with the answer we got 4 cars from this dealership an we plan to buy more in the coming year , Mr robert Rossworn is the best, we love dealen with him More

We have been customers of this Lexus dealer since 1992 and leased more that a dozen cars from them. The purchasing experience gets better each time. The entire staff is just great - professional, knowledg and leased more that a dozen cars from them. The purchasing experience gets better each time. The entire staff is just great - professional, knowledgeable, friendly, and accomodating. The sales manager Bob knew what my wife wanted in her new RX and got her the exact car in one day. Denise handles all the financing and needed nothing but my insurance agent's name and number to complete all the paperwork - insurance, registration,financing... I had to do Nothing! Joe G delivered the car and spent more than a hour explaining the new features of the RX to my wife ... even though this was her 5th RX. This is the easiest dealership to work with. All you need to do is choose your car and they do all the rest - great people- great service - great cars. They deserve all the accolades that they get. I have and still recommend them to everyone. More

This dealership is the best. You feel like your with family when you are there. I found Bob Rossworn and others at the dealership easy to work with, and professional. You will not be disappointed with family when you are there. I found Bob Rossworn and others at the dealership easy to work with, and professional. You will not be disappointed with lexus of Smithtown. More

Ken Goldberg was excellent in explaining the merits of our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaini our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaining all the technological advancements that make the 2012 SUV far superior. He was very patient in explaining the GPS, Sound System, etc., so we feel comfortable in availing ourselves of these features. The dealership is always thorough and accommodating. They make the purchase and subsequent maintenance a pleasure and true value. More

Mr Rossworm was extraordinarily helpful in discribing the various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (whi various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (which was a snowy Saturday)he spent a great deal of time with my wife and myself in showing us the various features of the car.He helped us program the GPS system so that it was easy for us to do it on our own. I could not believe how patient he was with the two of us. More