Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
This is our fourth Lexus. Ken Goldberg has been our salesman all these years. Kenny is wonderful! He is very knowledgeable about the cars, always available to help us with the many questions we have ab salesman all these years. Kenny is wonderful! He is very knowledgeable about the cars, always available to help us with the many questions we have about the computer systems, very honest in his answers to our questions and just an all around "good guy". Dolores Russell makes the financial side of the purchase stress free, quick, and easy. She is very friendly and competent. More
Bob Rossworn is very thorough and very friendly; Denise Plourde was also very friendly and willing to answer any and all of the questions and try to help you make the right choices. In addition, I have Plourde was also very friendly and willing to answer any and all of the questions and try to help you make the right choices. In addition, I have found the service department to be great More
We went to the Lexus dealership in Smithtown to look at the SUV Hybrid as our lease on our Saab 9.7X was coming due. We were approached by David Hitt, David was most professional, friendly and knowledgeabl the SUV Hybrid as our lease on our Saab 9.7X was coming due. We were approached by David Hitt, David was most professional, friendly and knowledgeable. Perhaps, we were most impressed by the fact that he did not assume a hard sell manner. He appeared confident that the car would sell itself as he quickly knew what we were looking for. Of course, we took the car as we were offered a very good deal, and we were impressed by the dealership and the way it was run. We also met Robert Rossworn, the Sales Manager.He was unassuming and appeared to be concerned about his customers' satisfaction. He was very professional and knowledgeable. We would highly recommend this dealership! More
Excellent Service .The salesman Ken Goldberg was exceptionally candid and helpful in all aspects of his responsibilities. Denise in the financial took care of all the necessary paper work. My wife exceptionally candid and helpful in all aspects of his responsibilities. Denise in the financial took care of all the necessary paper work. My wife and I were very appreciative in all that both Ken and Denise did for us. They should be commended highly. More
This was the first time we bought a Lexus at the Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was ver Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was very friendly and helpful with going over all my accessories in my new car! This will be our future dealership and we love our Lexus!! More
Robert Rowsworn made the entire process from reviewing our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about L our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about Lexus was quite refreshing. Doloris Russel the Financial Service Manager completed the paper work in a truly professional and friendly manor. Joseph Giaquinto extraordinary knowledge made reviewed the accessories on our new Lexus a pleasure. More
Shane was very knowledgable about the vehicles I asked about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. More
This entire experience from the moment we walked in - to This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and Abbas Rajani were kind, knowledgeable and enthusiastic about Lexus. They are contagious and I applaud them! More
Ken was polite, professional and extremely knowledgable of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of the car. I previously purchased an RX350 from Ken because he is dependable and reliable. He is a professional whose word is his bond. I would return" to buy another LEXUS from him. More
This is our 3rd Lexus. Robert Rossworn always shows us a VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be honest, helpful & above all patient with any questions or concerns we may have. He makes himself available to us even if it means taking time from his day off to get back to us right away. We always look forward to seeing Bob when we have our Lexus serviced, he never fails to greet us like a friend, not just a customer. More