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Lexus of Smithtown

St. James, NY

4.6
1,090 Reviews

700 Middle Country Road

St. James, NY

11780

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1,090 Reviews of Lexus of Smithtown

September 07, 2012

This is our fourth Lexus. Ken Goldberg has been our salesman all these years. Kenny is wonderful! He is very knowledgeable about the cars, always available to help us with the many questions we have ab More

by BOB AND ANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Goldberg
September 02, 2012

Bob Rossworn is very thorough and very friendly; Denise Plourde was also very friendly and willing to answer any and all of the questions and try to help you make the right choices. In addition, I have More

by richardberg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 31, 2012

We went to the Lexus dealership in Smithtown to look at the SUV Hybrid as our lease on our Saab 9.7X was coming due. We were approached by David Hitt, David was most professional, friendly and knowledgeabl More

by jpnpt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 30, 2012

Excellent Service .The salesman Ken Goldberg was exceptionally candid and helpful in all aspects of his responsibilities. Denise in the financial took care of all the necessary paper work. My wife More

by mystan664A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Goldberg, Denise Plourde
August 29, 2012

This was the first time we bought a Lexus at the Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was ver More

by kleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 28, 2012

Robert Rowsworn made the entire process from reviewing our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about L More

by bruceny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 28, 2012

Shane was very knowledgable about the vehicles I asked about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. More

by amethystmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 27, 2012

This entire experience from the moment we walked in - to This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and More

by susan.campanakakish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani, Robert Rossworn
August 24, 2012

Ken was polite, professional and extremely knowledgable of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of More

by Positrendso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Goldberg, Kenneth Goldberg
August 24, 2012

This is our 3rd Lexus. Robert Rossworn always shows us a VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be More

by lindychristian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
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