Lexus of Smithtown

I purchased my 2018 Lexus ES 350 P/ Certified from John Valveri in November 2021. I was the best auto experience to date.Having owned two previous Lexus cars, LS 430 and ES 330, John was very instrumental Valveri in November 2021. I was the best auto experience to date.Having owned two previous Lexus cars, LS 430 and ES 330, John was very instrumental in my purschasing decision. No pressure, no hyper or con type falsehoods. But John has a particular based on fact closing technique. I am very satisfied with my decision and really impressed with John's follow up with customer satisfaction and availability.I will continue to refer other customers to John as I meet them. Clarence F. Simpson More

Great service and knowledge about the cars that Smithtown Lexus sale. Very happy with the salesperson and the technician who help us get to know our new car. Lexus sale. Very happy with the salesperson and the technician who help us get to know our new car. More

Helpful, courteous, knowledgeable, friendly,efficient. Rene Hartman was excellent as was Victoria in demonstrating all the ins and outs of my new car. Thank you. Rene Hartman was excellent as was Victoria in demonstrating all the ins and outs of my new car. Thank you. More

Excellent from start to finish. Great price and explained everything.This is my 2nd Lexus 350 FSport everything.This is my 2nd Lexus 350 FSport More

Biz Mgr was great! Technician was okay. They focused only on the electronics and not on rest of the car. on the electronics and not on rest of the car. More

I had the best buying experience with Lexus of Smithtown. My special thanks for the outstanding service to Shawn Janusz, the salesman. He helped to find the exact car on my dream for an excellent price. No h My special thanks for the outstanding service to Shawn Janusz, the salesman. He helped to find the exact car on my dream for an excellent price. No hidden fees, like many other places, I just paid $175 documentation charge. I can recommend this dealership and Shawn in particular to everyone without any doubts. Also have to mention Aaron and Christian who were very nice and helpful as well. More

Lexus of Smithtown Just delivered the best car buying experience I’ve ever had. I highly recommend them. They have an excellent team. experience I’ve ever had. I highly recommend them. They have an excellent team. More

Shawn Janusz ,Our salesman , worked extremely hard to find the car we wanted It was impossible to find the exact one but he did it! find the car we wanted It was impossible to find the exact one but he did it! More

Good service with sales personnel but horrible trade in values. Low balled me on trade in value and refused to work with me on it. values. Low balled me on trade in value and refused to work with me on it. More

Denise Plourde is THE reason we will not move forward with a purchase at this dealership. I felt like I was dealing with a Walmart employee when dealing with Denise instead of at a luxury car dealership. with a purchase at this dealership. I felt like I was dealing with a Walmart employee when dealing with Denise instead of at a luxury car dealership. She was tacky, abrasive, no patience, quite nasty and it all felt shady--Denise is shady. No thank you! BUYER BEWARE--DO NOT DEAL WITH LEXUS OF SMITHTOWN! We were treated MUCH better by Atlantic Lexus. So glad we moved on this dealership and shady employee. DENISE IS HORRIFIC. More