Lexus of Smithtown

Excellent Experience The Lexus team was amazing - help to select the model, features, locating the vehicle, paperwork and explaining the feature of this luxury SUV. The c The Lexus team was amazing - help to select the model, features, locating the vehicle, paperwork and explaining the feature of this luxury SUV. The credit goes to the team leader - Salman Umar ( Manager ) who has created this culture of customer delight. It was real pleasure to deal with such professional staff. I highly recommend any one looking for Lexus or other luxury vehicle to visit before they buy their next vehicle. More

Exceptional Service Fahad, Saulman, Ali and Abbas were amazing! Customer service was exceptional. I had been to several dealerships and never felt comfortable around sal Fahad, Saulman, Ali and Abbas were amazing! Customer service was exceptional. I had been to several dealerships and never felt comfortable around salesmen, until I met this team! I will definitely recommend them to anyone!! More

Great professional experience Excellent buying experience with Mike Mandolese a real professional and Denise in financing. Very straight forward, simple process. Was there on Thurs Excellent buying experience with Mike Mandolese a real professional and Denise in financing. Very straight forward, simple process. Was there on Thursday drove away the new car on Saturday. Could have had car on Friday but we wanted to see Mike and thank him. More

a great car buying experience this is my fifth lease from this agency. I come back because the leasing experience is as pleasant as having dinner in a fine restaurant. Sales Manage this is my fifth lease from this agency. I come back because the leasing experience is as pleasant as having dinner in a fine restaurant. Sales Manager, Bob Rossworn , goes out of his way to give you what you want at a good price. In addition, the service department is top notch. They never disappoint. More

Very nice people Robert was very nice and had a lot of patience with us. He was not pushy and had a lot of knowledge in answering any questions that we had. We just we Robert was very nice and had a lot of patience with us. He was not pushy and had a lot of knowledge in answering any questions that we had. We just went to look and ended up purchasing the GX. I think he does his job very well. I would recommend him to any of my friends. More

An Excellent Experience at Lexus of Smithtown, once again Ken Goldberg is our "go-to" guy. Today we picked up our 4th leased Lexus. Dealing with Ken is a pleasure. He is knowledgeable, informative, and well- Ken Goldberg is our "go-to" guy. Today we picked up our 4th leased Lexus. Dealing with Ken is a pleasure. He is knowledgeable, informative, and well-organized......and an all-around nice person. More

Lexus service The service experience is wonderful. All work pro formed perfectly in a timely manner. Service advisor ( Robert romano ) is a perfect gentlemen and ge The service experience is wonderful. All work pro formed perfectly in a timely manner. Service advisor ( Robert romano ) is a perfect gentlemen and gets the work done perfectly and as promised. Lexus of Smithtown a great dealership. More

Outstanding Service Quick and accurate diagnosis, shorter than expected repair time, and professional staff. Praise to Robert Romano, his experience and knowledge helped Quick and accurate diagnosis, shorter than expected repair time, and professional staff. Praise to Robert Romano, his experience and knowledge helped with a huge cost for repair. Recommend at the least a promotion or raise. Thanks Robert. More

Out standing service and sales. Sales process was delightful. Salesman was helpful and informative. I went for an appointment at 11:30 and by 1:30 I was leaving with my new car. The Sales process was delightful. Salesman was helpful and informative. I went for an appointment at 11:30 and by 1:30 I was leaving with my new car. The price was more than excellent and they couldn't do enough for me. Great Dealership!!! More

A Great Experience! My husband and I had an excellent experience at Lexus of Smithtown, especially with our dealer, Ken Goldberg. Ken was professional, easy to talk to, My husband and I had an excellent experience at Lexus of Smithtown, especially with our dealer, Ken Goldberg. Ken was professional, easy to talk to, and not pushy at all. He seemed to have our best interest at heart, and even made us laugh a little! Ken was able to close our deal quickly, and on the day of delivery had us on our way quickly, while at the same time making sure any questions we had were answered. More