Lexus of Queens
Long Island City, NY
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641 Reviews of Lexus of Queens
Very easy process It was a pleasure dealing with gohar she was very nice and helped me find what I was looking for at the price I wanted to pay. In addition everyone el It was a pleasure dealing with gohar she was very nice and helped me find what I was looking for at the price I wanted to pay. In addition everyone else at the dealership were very friendly and helpful. More
A great purchase experience To be honest, my wife found a car listed as a used car at this Lexus dealership. Thing is it was a Nissan, which is what we wanted. We visited a numbe To be honest, my wife found a car listed as a used car at this Lexus dealership. Thing is it was a Nissan, which is what we wanted. We visited a number of Nissan Dealerships and they were fine. I must confess, I was a bit intimidated to go into a Lexus dealership to by a 'not a lexus' car. So I waffled. The price was tempting though but the time to go was also proving difficult so we were leaning against it. Then in came Terry. He made himself available to suit our time. We warned that we were not in for the play around hassle and haggle and hidden cost and surprise fees. He assured us that the price you see is the price you pay. We agreed to come but were skeptical. Wow. That's the word. From entering to departure - receptionist to cashier to financing. Everyone was on top of their game. Even when it seems we had hit a price hike between seeing the ad and coming in, Terry worked with his manager to ensure that the price remained as we expected. He did everything smooth and well - from test drive to paperwork, to vehicle prep to delivery. This is just what buying a car should be like; and this is the integrity every dealer needs. More
INA,was a fantastic helper she went through every single det Every one was very helpful and I appreciate that because I'm a first time buyer. They went over every single detail about the car. Every one was very helpful and I appreciate that because I'm a first time buyer. They went over every single detail about the car. More
Amazing The experience and knowledge of everyone was incredible. Inna was very pacient and understanding. She answered all my question and was great at fighti The experience and knowledge of everyone was incredible. Inna was very pacient and understanding. She answered all my question and was great at fighting to get us the best deal possible More
Best Price Serviced my 2013 RX350, and left with a new 2018 NX300. Mrs. Gohar is the best, very patient and gave me the best price ever. I’ll will definitely co Serviced my 2013 RX350, and left with a new 2018 NX300. Mrs. Gohar is the best, very patient and gave me the best price ever. I’ll will definitely continue to buy my vehicles here at Lexus of Queens. More
Great service great car I had an appointment with a different sales person but Gohar didn’t want me to wait and helped me with my purchase. I ended up getting a different car I had an appointment with a different sales person but Gohar didn’t want me to wait and helped me with my purchase. I ended up getting a different car then I was interested in. Same year same price and lower mileage with less ware and tare. I dropped my new Lexus off today at the dealership for buffing our some minor scratches and detailing the car. Michael was super detailed when he was inspecting the car and marking the areas of focus. Overall great experience. It wasn’t like your typical car salesman promising things until they make the sale :) I highly recommend Gohar and Lexus of Queens... More
Second Car on this Dealership I went there for second car and the salesperson helped us for our second best car. We really like to thank her. She made our day. I went there for second car and the salesperson helped us for our second best car. We really like to thank her. She made our day. More
Great deal, great Customer service Peter was very helpful. Went there with my husband and baby and everything was processed very fast in order for us to leave at a reasonable time consi Peter was very helpful. Went there with my husband and baby and everything was processed very fast in order for us to leave at a reasonable time considering we had the baby. They also took our old lease and turned it for us. Very accommodating. More
Great team! From my initial interaction to the moment I drove the L/Certified RX off the lot, Ken and his team made the process simple, easy and stress free. Thi From my initial interaction to the moment I drove the L/Certified RX off the lot, Ken and his team made the process simple, easy and stress free. This is my 4th Lexus (I purchased from Rallye and Manhattan in the past) and everyone I met during my two visits were professional, friendly and —dare I say it — warm! I think I’ll stay with Lexus of Queens for the forseeable future! Ken Wartel is exemplar and a pleasure to work with. Thanks all. More
Outstanding service! The team at Lexus of Queens was fantastic. They were very professional and accommodating. My wife and I had a ton of questions and Gohar was very pati The team at Lexus of Queens was fantastic. They were very professional and accommodating. My wife and I had a ton of questions and Gohar was very patient with us. She listened to our needs and was able to find the perfect vehicle for us. The technology tech Edwin is extremely knowledgeable on all of the newest technology that the vehicle had and he walked us through how it all works. I highly recommend Gohar and the team at Lexus of Queens. They will not steer you wrong. More