Lexus of Queens
Long Island City, NY
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641 Reviews of Lexus of Queens
My first LEXUS comes from the only QUEENS of LEXUS Warm, welcoming & all driven customer first atmosphere in LEXUS of QUEENS! When I met Gohar- my sales agent, I know then that I’m in good hands. You w Warm, welcoming & all driven customer first atmosphere in LEXUS of QUEENS! When I met Gohar- my sales agent, I know then that I’m in good hands. You would easily feel comfortable with Gohar! She treats you like a family being concern of getting your own LEXUS.. Kent - GM and his team with Gohar Howard & Oscar make the process of buying smooth & easy. Even if there’s a breakdown of information, Kent will sort it out & resolve the problem. I can say this because I had such an amazing experience. Never regret that I went to LEXUS of QUEENS. You must come & experience what QUEENS can offer. More
Amazing experience with great customer service! I was greeted by Mr. Sani Hadzibrahimovic who was very professional, and knowledgeable. He listened to what I wanted in a car, and provided me with a I was greeted by Mr. Sani Hadzibrahimovic who was very professional, and knowledgeable. He listened to what I wanted in a car, and provided me with a perfect match. I’m very happy with my purchase, it was an amazing experience with great customer service. Thank you for making my first Lexus purchase a memorable one. More
Comfortable and smooth transaction. I was not expecting to purchase the car at first. I only wanted to test drive it and see if I like this car. There was another car in white which I re I was not expecting to purchase the car at first. I only wanted to test drive it and see if I like this car. There was another car in white which I really wanted but was much further away. The first time I got there, it was late. I still got to drive the vehicle. Second time I got there was when I met Gohar. She gave me some numbers on my car and their car. Definitely not pushy sales. Just a friendly smile that makes you smile even when you feel down that day. I could not come up with the extra down payment they required and the finance manager along with Gohar worked hand in hand to make it happen. In Lexus of Queens, I received impeccable service with the utmost quality in communication. More
Amazing experience with Peter Thank you peter for making our experience of purchasing a new vehicle easy and smooth. We were in and out within an hour with a brand new car! Thank you peter for making our experience of purchasing a new vehicle easy and smooth. We were in and out within an hour with a brand new car! More
Best experience We’re happy with our new Lexus. Gohar helps us a lot. She approached us right away and showed the showroom. She’s knowledgeable about the car we choos We’re happy with our new Lexus. Gohar helps us a lot. She approached us right away and showed the showroom. She’s knowledgeable about the car we choose.She guide us each step of the purchase. Thank you Gohar ! More
Terrible customer service I would highly not recommend this dealership.... bought used car never cleaned, completely empty on fuel, brakes and tires so bad that would not pass I would highly not recommend this dealership.... bought used car never cleaned, completely empty on fuel, brakes and tires so bad that would not pass PA inspection..... contacted dealership they typed and signed a letter to have vehicle repaired but never sent a check. Never returned calls. Even sent a registered letter and no response... these people are all pieces of xxxx and do not stand behind what they sell. General manager never returned a call ,, sales manager is completely a liar (Greg Rojak ) and salesman Giovanni is a scam will just tell you what you want to hear. DO NOT PURCHASE ANYTHING FROM THEM More
Excellent salesman My experience with Sani was above and beyond. His personality is great. Sani made sure that everything went well with me transitioning from lease to p My experience with Sani was above and beyond. His personality is great. Sani made sure that everything went well with me transitioning from lease to purchase. More
Customer satisfaction I went to many different dealers to buy the lexus RX 350 and other places were over charging me and bad customer service. I continued shopping for the I went to many different dealers to buy the lexus RX 350 and other places were over charging me and bad customer service. I continued shopping for the car and saw the 2016 lexus rx350 on lexus of queens website and called them up. I spoke with one of the car salesman name Sani and he was very very professional. I trusted him the moment we talked on the phone. He was so responsible and kept In touch with me through out the whole deal. It's been a week now since I bought the car and he would call me and ask if everything is ok. Do you have any questions or concerns? I highly recommend him if you need to purchase a car. Also, his coworkers were very helpful as well. P.s. we closed the deal through the phone. My first time seeing the car was when I went to pickup the car. That's how good and trustworthy sani was. More
Best service ever! A++++++ My experience was amazing especially dealing with Inna Maxwell! She was amazing helpful and knowledgeable . She was very patient and was so great with My experience was amazing especially dealing with Inna Maxwell! She was amazing helpful and knowledgeable . She was very patient and was so great with my girls they loved her! I would go back and refer all my friends to this Lexus dealership in queens and especially to Inna Maxwell can’t thank her enough for her excellent customer service ! More
Great customer service I purchased an used vehicle. The service rep was kind and patient enough to show me around and explain things in details. I would recommend to anyon I purchased an used vehicle. The service rep was kind and patient enough to show me around and explain things in details. I would recommend to anyone. More