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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,615 Reviews
Call Service Center (954) 443-2020

7,615 Reviews of Lexus of Pembroke Pines - Service Center

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November 01, 2024

Good service and very fast. I didn’t wait that long. They didn’t ask many questions to provide the service I needed. More

by VLADIMIR.YESAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Vladimir, we're glad to hear you had a quick and efficient experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!

October 31, 2024

Frank was great he really helped out a lot in solving the issue with my es350 and got back to me in a timely manner as well as he was very professional. More

by brokenchain456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Frank provided such professional and timely assistance with your ES 350 at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

October 31, 2024

My Service Advisor AFRAZ was very professional and knowledgeable! He made me feel comfortable and provided excellent service! More

by N_HAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided you with professional and knowledgeable service at Lexus of Pembroke Pines! Thank you for sharing your experience, and we're glad he made you feel comfortable.

October 30, 2024

I enjoy Lexus of Pembroke Pines. I have one close by house but I choose pines instead. The treatment there is awesome. More

by jcharles01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you chose Lexus of Pembroke Pines for the exceptional treatment! Thank you for your loyalty and kind words. We look forward to serving you again soon!

October 30, 2024

My experience was wonderful. Jeff was such a big part in making my experience a memorable Experience. More

by JJOCILIEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeff made your experience at Lexus of Pembroke Pines a memorable one! Thank you for sharing this positive feedback with us. Enjoy the ride!

October 29, 2024

Jeffrey, my service advisor knew exactly what had to be as soon as I mentioned my issue and everything was completed within the hour. Jeffrey has never disappointed me. His service is "exceptional". More

by rani.r.guptar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Oct 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeffrey provided exceptional service during your visit at Lexus of Pembroke Pines. It's great knowing he could address your issue promptly and efficiently. Thank you for sharing this positive feedback!

October 28, 2024

My service advisor Jose Amaru is the main reason I use Lexus of Pembroke Pines for service. I always get 5 star treatment. More

by BACONJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaru
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Oct 28, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provides you with exceptional service at Lexus of Pembroke Pines. Thank you for your loyalty and kind words!

October 28, 2024

Great service great service advisor. I always trust Melissa Ho to do the best job. More

by jasonspears75@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Oct 28, 2024 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines, we appreciate your positive feedback for Melissa!

October 28, 2024

I have got the best service adviser ever ANDRE RUST, he is the best of the best More

by CUBANOHAITIANO1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDRE RUST
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Oct 28, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave Lexus of Pembroke Pines a five-star review! We are happy to hear that Andre and our team provided excellent service.

October 28, 2024

I am very happy with the service I received . Very friendly and very professional. Thank you. More

by JOSEPUPO918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Report | Print
Oct 28, 2024 -

Lexus of Pembroke Pines responded

Jose, thank you for trusting Lexus of Pembroke Pines with your business!

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