Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,921 Reviews

7,921 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
December 02, 2019

Perfect service. Very knowledgeable and professional employees!!! Service been complete at time been promised. Car been delivered to us after been completely refreshed. Will definitely come back. More

by Theodore1984
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Very good, quick service on my RX 350 with Jeremy, who was accommodating, knowledgeable, and efficient. I would recommend Pines Lexus to anyone looking for a new Lexus or for service on a Lexus. More

by Rodney Miller
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Had a positive experience. They have a cafe so I got a bite to eat while I waited. The service took less than 2 hours and it was free More

by Hsuarez32
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
November 18, 2019

As always, excellent service from Scott Mankin, the absolute best service representative I have ever met and the primary reason I continue to service my car at Lexus of Pembroke Pines when JM Lexus is More

by DChang
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2019

Service was good but the wait time was too long and I had an appointment. The waiting area was crowded and no comfortable chairs were available. More

by Bobby1563
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
November 14, 2019

The service dept. Texting system is terrible I was forgotten about and they closed shop without physically letting me know, my car was ready too! More

by Rubes G.
Recommend Dealer
No
Employees Worked With
Jaime Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Whole service on my Lexus was Very professional and timely from beginning to end. Service consultant was good. Did not push unnecessary services. Car came back to me clean and ready to go More

by bartlpr
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Loved how quick the whole process was, specially since I waited in the lobby. I was very comfortable. Only wish they had more chairs. Also I loved seeing my car freshly washed, I wasn’t expecting that. Over More

by aurba003
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Hernandez
November 13, 2019

Melissa is a great service technician. She understood my needs and assisted me appropriately. She provided a loaner so I wouldn't have to sit and wait. Car was ready later that same day. More

by Moonlight
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
November 12, 2019

Very pleased with my recent service at lexus of Pembroke Pines. Sebastian provided outstanding service. Thank you Sebastian. Hope to see you next time. Happy thanksgiving! More

by ASL2015
Recommend Dealer
Yes
Employees Worked With
Sebastian
...
764
...