Lexus of Pembroke Pines - Service Center

Lisa was great on giving me regular status reports. When I picked up the car and inspected it, the car looked exactly the same as before the accident. They even back up their work with a lifetime warranty. I picked up the car and inspected it, the car looked exactly the same as before the accident. They even back up their work with a lifetime warranty. I would definitely recommend this dealership. More

Took the car in for a recall. Did an inspection as well. Very satisfied with service. Service Advisor was Jeff Hernandez. Took care of all requests. Very satisfied with service. Service Advisor was Jeff Hernandez. Took care of all requests. More

I had a nail in one of my tires and needed the 25000 mile maintenance. They gave me a loaner so I could keep taking care of things. I picked up my car 4 hours later. Everything perfect. maintenance. They gave me a loaner so I could keep taking care of things. I picked up my car 4 hours later. Everything perfect. More

Carlos my service adviser is amazing. He’s very helpful and resourceful. The Service Dept is amazing and the loaner is very convenient!! I will recommend to anyone. and resourceful. The Service Dept is amazing and the loaner is very convenient!! I will recommend to anyone. More

The services from Isidro Garcia was out standing!!He was The services from Isidro Garcia was out standing!! He was very patient, professional, honest and nice. Im very pleased with the service i got from h The services from Isidro Garcia was out standing!! He was very patient, professional, honest and nice. Im very pleased with the service i got from him. More

Everyone from the front yo the back is always always courteous helpful quick. Everyone dies their best to keep me updated and keep me comfortable while I wait. Honest and quality service. courteous helpful quick. Everyone dies their best to keep me updated and keep me comfortable while I wait. Honest and quality service. More

Excellent service and great staff. This is my first Lexus and so far it has not disappoint. Just had my first 5k service and I give them 5 stars and so far it has not disappoint. Just had my first 5k service and I give them 5 stars More

Service done December 4,2019 Jeff Hernandez as always had been very helpful, accommodating, knowledgeable and provided explanations of the needed service for our car. We grea Jeff Hernandez as always had been very helpful, accommodating, knowledgeable and provided explanations of the needed service for our car. We greatly appreciated the loaner car provided to us . Jeff called us as soon as the service was completed . All the other service employees were courteous and helpful as well from the time we dropped off the car to the time service was completed ( this includes the. More

I brought my 2019 Lexus 570lx in to be serviced Wednesday, December 4th with Gustavo. Gustavo was very professional and courteous. The service department was very prompt in receiving my vehicle whe Wednesday, December 4th with Gustavo. Gustavo was very professional and courteous. The service department was very prompt in receiving my vehicle when I arrived. However, I picked my vehicle up two hours later to find my truck was dirty and my oil level still low. I live in Palmetto Bay and to drive to Lexus of Pembroke Pines and be treated this way for the second time is UNPROFESSIONAL. The first time this happened, I spoke with the service manager and complained. His solution was to send someone to my home to change/add oil to my vehicle in my driveway. I was motified to know, a technician came to my home to do this. I thought to myself, how many of his clients he would have their oil changed in their driveway? To have the same issue again, not to mention I am a BLACK FEMALE. I am definitely looking into having my vehicle serviced at Lexus of Kendall from now on and not going all the way back to Pembroke Pines to be treated the same way again!!!! More

I took my car into Lexus of Pembroke Pines for an a/c issue & they were efficient in diagnosing & fixing the problem! They’re always very helpful. issue & they were efficient in diagnosing & fixing the problem! They’re always very helpful. More