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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,924 Reviews

7,924 Reviews of Lexus of Pembroke Pines - Service Center

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May 29, 2020

Outstanding service provided by Sebastian my service advisor !!!! Made everything and went the extra mile !!! Kudos !!! And definitelly recommend him and Lexus of Pemboke Pines More

by arielcn5
Recommend Dealer
Yes
Employees Worked With
Sebastian (Service Advisor)
May 30, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sebastian provided a positive experience. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2020

It is a pleasure having my car serviced here, and well worth the drive from Coral Springs. I don’t mind waiting if I have to and the actual wait time is always less than the estimate. Such courteous servi More

by serviceitc
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 28, 2020

Great customer service. Was seen at my appointment time and service department had my loaner car ready and waiting for me. As always, very satisfied with my service. More

by richardcruz771
Recommend Dealer
Yes
Employees Worked With
Jose
May 29, 2020 -

Lexus of Pembroke Pines responded

Richard, thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2020

Lexus of Pembroke Pines is always very accommodating and easy to deal with when bringing my car in for service. Service is veryefficient and I never have a problem when I service my vehicle. More

by Jonsoko
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
May 29, 2020 -

Lexus of Pembroke Pines responded

We appreciate your business and our team looks forward to serving you again soon!

May 28, 2020

They are always accommodating. John always communicates what is needed and calls with estimate before work is started and when completed. There are never any surprises. More

by JEANETTESTERN
Recommend Dealer
Yes
Employees Worked With
John Steigele
May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 27, 2020

I’m always in a hurry to get service done, Jeremy always delivers the service on time and if he thinks it will take long he sets me up on a loaner. Can alway count on him! More

by Whoami69
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

May 26, 2020

Great Customer Services. Very Professional WorkWalk inn. Great Customer Services. Very Professional Work Walk inn. Customer And The Car WS Ready sin No Time. I’ll Recommend All My Friends To Buy From Le More

by jacqueline0522
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Pembroke Pines responded

H Jacqueline, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2020

Excellent service in general. Infinite thanks to Carlos Perez for his amazing and passionate work. He always has a magnificent treatment towards customers. He has all the qualities for being the best emplo More

by Joel
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
May 27, 2020 -

Lexus of Pembroke Pines responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

May 26, 2020

Got my first service on my RX 350. These guys got me out of there in the time they promised. They were very efficient. Happy so far More

by Potomtoo
Recommend Dealer
Yes
Employees Worked With
Don’t know who it was
May 27, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

May 26, 2020

As usual, all the staff at Lexus of Pembroke Pines provided excellent customer service. My service advisor Carlos Perez is the best. He is very knowledgeable and provides quick solutions when necessar More

by SP23
Recommend Dealer
Yes
Employees Worked With
Carlos Perez, Isidro Garcia
May 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for Isidro, Carlos and the rest of our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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