Lexus of Pembroke Pines - Service Center

When I booked my appointment, she didn’t tell me my part wasn’t in and I drove 400 miles for nothing! Then was told the part was returned due to over 30 days. They should inform the customer of that! wasn’t in and I drove 400 miles for nothing! Then was told the part was returned due to over 30 days. They should inform the customer of that! More

Excellent service. Organized, safe, timely and kind. Quality service. That’s why I own a Lexus. I wouldn’t expect anything less then exceptional!! My experience was phenomenal. Quality service. That’s why I own a Lexus. I wouldn’t expect anything less then exceptional!! My experience was phenomenal. More

Really fast and quick service. Very very kind. And can walk you through all the steps needed to get you vehicle in and out of service. Thanks walk you through all the steps needed to get you vehicle in and out of service. Thanks More

Very happy with the service I receive here. I love the option to get my car picked up and receive a loaner car to my home option to get my car picked up and receive a loaner car to my home More

Excellent Service! I had to bring my Lexus in as at highway speeds it was not riding smoothly. I determined myself that it could have been due to a high speed balance. I had to bring my Lexus in as at highway speeds it was not riding smoothly. I determined myself that it could have been due to a high speed balance. When i brought the car in i was greeted and taken care of by a service tech and introduced to Melissa Ho who asked and listened to what i had to say about the issue. Sure enough that was all it was as confirmed by her and I was all set and on my way. Excellent experience. More

The car was ready when promised. The dealer has implemented a number of new procedures to safeguard customers and staff from COVID-19 virus exposure. implemented a number of new procedures to safeguard customers and staff from COVID-19 virus exposure. More

As always my service experience went wonderful. I have been bringing my car for service for going on 10 years now. I have complete faith in the service Department and a strong believer that it is a I have been bringing my car for service for going on 10 years now. I have complete faith in the service Department and a strong believer that it is always good to have your car service by the Dealership that the vehicle was purchase from. More

I have had many cars in my years and have dealt with many car dealers. Your customer service is excellent and your service is awesome. Looking foward into are next lease in a few months. Thank you. Danie car dealers. Your customer service is excellent and your service is awesome. Looking foward into are next lease in a few months. Thank you. Daniel Colome More

Service was great and staff friendly and helpful. It was my first time getting my car serviced and they made the process easy. Communication is certainly impeccable. my first time getting my car serviced and they made the process easy. Communication is certainly impeccable. More

Pleasant Have been pleased with sales and services. Jeremy is an asset to the service dept. Waiting area is clean and well maintained. Would appreciate if y Have been pleased with sales and services. Jeremy is an asset to the service dept. Waiting area is clean and well maintained. Would appreciate if you went back to free water. More