Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,082 Reviews of Lexus of Pembroke Pines - Service Center
Sebastian is always great, he explains everything and gives me a heads up on what will be needed for next time so there’s no surprise! Much appreciated. gives me a heads up on what will be needed for next time so there’s no surprise! Much appreciated. More
My appointment was for 2:30pm it took more than 2 hours to complete and I had to ask about my car. Everyone that came in after me left before me. I now have a shudder on the excelerator which I never had b to complete and I had to ask about my car. Everyone that came in after me left before me. I now have a shudder on the excelerator which I never had before. I am not happy with this service and I can only come back on a Saturday More
friendly and professional service that characterize and guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety More
Great! Very prompt and thorough. They come to your house to pick up the car which is very convenient. Car came back running perfectly. Highly recommended! to pick up the car which is very convenient. Car came back running perfectly. Highly recommended! More
Excellent, top shelf service as always. John S is a huge asset to Lexus. 15+ years as a customer and will remain with Lexus of Pines!! asset to Lexus. 15+ years as a customer and will remain with Lexus of Pines!! More
Jeremy kept me informed every step of the way! The Jeremy kept me informed every step of the way! The expected 4 hours of service were less than 2 hours! Great experience- highly recommend to Jeremy kept me informed every step of the way! The expected 4 hours of service were less than 2 hours! Great experience- highly recommend to all More
My service took too long considering this was the second time within a week of purchasing the car that I came back. It would have been nice if the service advisor updated me on the status after I had waite time within a week of purchasing the car that I came back. It would have been nice if the service advisor updated me on the status after I had waited for 1 hour More
Jose the service advisor was excellent in understanding my concerns with my Lexus. He conducted himself very courteous and very professional. I definitely recommend Jose. my concerns with my Lexus. He conducted himself very courteous and very professional. I definitely recommend Jose. More
Service was on time fast very professional advisors was very knowledgeable.. every employee in service department make sure that each customers were protected and stay safe and 6 feet apart good job very knowledgeable.. every employee in service department make sure that each customers were protected and stay safe and 6 feet apart good job More