Lexus of Pembroke Pines - Service Center

My service advisor is always on top of things and everyone is very pleasant and helpful. I appreciate the attentiveness and follow up. Thank you everyone is very pleasant and helpful. I appreciate the attentiveness and follow up. Thank you More

Great service very prompt and helpful my service writer is the best. Good coffee while waiting .The car wash was a nice touch to a great service is the best. Good coffee while waiting .The car wash was a nice touch to a great service More

Sebastian is always professional and friendly. I was not happy at all that the person that drive my car around at pick up was not wearing a mask in my car. There was also a plastic covering left on my gear happy at all that the person that drive my car around at pick up was not wearing a mask in my car. There was also a plastic covering left on my gear shift and some sort of protective plastic cap was left on my seat. This is totally unacceptable during the pandemic More

Service Advisor Jose kept me informed, as he always does. This makes a big difference; it reduces anxiety. He also advises if there any pending or other potential concerns to consider.Jo This makes a big difference; it reduces anxiety. He also advises if there any pending or other potential concerns to consider.Jo More

Every on I have dealt with from sales, finance, service etc have been most courteous and accommodating . It has been a full filling 3 years and enjoy driving my Lexus and possibly for many more years to c etc have been most courteous and accommodating . It has been a full filling 3 years and enjoy driving my Lexus and possibly for many more years to come. More

No one every reached out to update me on the status of my vehicle. I called several times for updates and was told someone woukd get back to me which, again, never happened. Ultimately spoke to service Mgr w vehicle. I called several times for updates and was told someone woukd get back to me which, again, never happened. Ultimately spoke to service Mgr who continued to make excuses. More

Amazing service, great staff and cuatomer service. Accurate explanations of issues and plan. Detailed review of car problems and the time it will take to fix it. Accurate explanations of issues and plan. Detailed review of car problems and the time it will take to fix it. More

Thanks John S. for your continued level of excellence. This is my 4th car purchased at this dealership, and I’ve always serviced them here. This is my 4th car purchased at this dealership, and I’ve always serviced them here. More

Mr. Jose Amaro exceeds my expectations on every visit. He's an exceptional Service Advisor who goes above and beyond the call of duty...he's always helpful. He's an exceptional Service Advisor who goes above and beyond the call of duty...he's always helpful. More

Thank you on a great job. Just need to be more precise in the interior cleanup even though the work was of exterior body, some things may fall in the interior. the interior cleanup even though the work was of exterior body, some things may fall in the interior. More