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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,843 Reviews
Call Service Center (954) 443-2020

7,843 Reviews of Lexus of Pembroke Pines - Service Center

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January 21, 2025

I had a fantastic experience at LEXUS and couldn't be happier with my new vehicle! Mellissa Ho always provide professional, pleasant, courteous and knowledgeable service. More

by GMURRAY1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa Ho
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Jan 22, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mellissa provided such professional and courteous service during your visit at Lexus of Pembroke Pines! Enjoy your new vehicle, and thank you for sharing this fantastic feedback with us!

January 21, 2025

First and foremost I would like to thank all the people who have helped to make my visit to the Lexus at Pembroke Pines a great experience. More

by misthingnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josa Amaro
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Jan 21, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team made your visit enjoyable. We look forward to serving you again in the future!

January 21, 2025

Excellent service and friendly manager , like to be there with warm atmosphere, clean and cozy More

by lekranong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 21, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for the 5-star review of Lexus of Pembroke Pines!

January 20, 2025

I like it because the wait is reasonable,, the customer service very good,,your car is wash More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
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Jan 20, 2025 -

Lexus of Pembroke Pines responded

Tina, thank you for leaving Lexus of Pembroke Pines a five-star review! We appreciate your trust in our team and services.

January 20, 2025

I was satisfied with my service on my last visit. The staff treated me well. More

by ssands1069
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Lexus of Pembroke Pines responded

Your feedback is much appreciated! Thank you for supporting Lexus of Pembroke Pines.

January 19, 2025

The experience was excellent. The service advisor- Kevin Chin was very polite, knowledgeable, courteous and professional. More

by CHERYLTHAMES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chin- service advisor
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January 19, 2025

Terrible customer service, I had an issue with screams at maintenance department with one of your employees, it’s look like a flea market, this’s not Lexus anymore. Please pick professionals people. More

by ROSEMARYM177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy rivera
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January 19, 2025

Nick Ensey is the best. Excellent customer service. I purchase cars frequently and Nick made the process extremely easy along with the dealership. More

by KC10PLT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Nick provided excellent service and made your experience at Lexus of Pembroke Pines a breeze. Thank you for choosing us, and we look forward to assisting with future purchases!

January 19, 2025

The service provided is always excellent. The wait time was minimal. I was told an hour and a half but was finished sooner. More

by c.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chin
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Jan 20, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had an excellent experience with us at Lexus of Pembroke Pines and appreciated the quick service. Thank you for sharing your feedback!

January 19, 2025

Excellent and friendly service as usual. My car was ready for pick up within 2 hours. More

by SHENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review of Lexus of Pembroke Pines. Thanks so much, Shenise!

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