Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,072 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
8,072 Reviews of Lexus of Pembroke Pines - Service Center
Sort by
November 29, 2020
I made an appointment and had to wait 20 minutes to be checked in and 1 1/2 hours for an oil change. There is no reason an oil change should take that long. checked in and 1 1/2 hours for an oil change. There is no reason an oil change should take that long. More
by THEBARRY5
Verified CustomerEmployees Worked With
Sebastian
November 29, 2020
I have been a customer of LOPP for over 10 years.I have both leased and bought my vehicles.The sales and service dept..are proficient in their respective areas both leased and bought my vehicles.The sales and service dept..are proficient in their respective areas More
by LCTWO
Employees Worked With
November 29, 2020
Took my 07 Lexus LS 460 for 120k service; done in 4hrs just like service rep Mr Rust said. Straight to the point. Car was cleaned and washed after service. just like service rep Mr Rust said. Straight to the point. Car was cleaned and washed after service. More
by e_alicea
Employees Worked With
Mr Rust
November 29, 2020
Great service. Wish new model with different look would hit the market I love Lexus but getting another would feel like getting the same ... need to change it up a bit. I’ve had 3 in a row hit the market I love Lexus but getting another would feel like getting the same ... need to change it up a bit. I’ve had 3 in a row More
by tfern76
Employees Worked With
November 29, 2020
This dealership is in the class of the best. The staff members I interacted with went about the service rendered in a very methodical and knowledgeable manner.i have as a result made many referrals to f members I interacted with went about the service rendered in a very methodical and knowledgeable manner.i have as a result made many referrals to friends coworkers and family. More
by H_SALMON
November 28, 2020
Jose amaro was a good service guy, he help us allot and good customer service. He keep us informed about the car problems and cost for the repair. good customer service. He keep us informed about the car problems and cost for the repair. More
by oneida12
Employees Worked With
Jose amaro 5 star.
November 28, 2020
Firs time 5 000 miles service was done with 4 hours in the dealership, very afraid to coming back for oil change( 10000. No water was offered, no service what so ever. Excellent service in Orlando Lex the dealership, very afraid to coming back for oil change( 10000. No water was offered, no service what so ever. Excellent service in Orlando Lexus please take lessons there. Thank you More
by SWETLANA811
Employees Worked With
Juan Correa
November 28, 2020
There was a high pitch noice was coming from the engine and as soon as I came to there your service person Carlos Perez could identify the problem and he could able to fix that. Thanks and as soon as I came to there your service person Carlos Perez could identify the problem and he could able to fix that. Thanks More
by thomassajan74
Employees Worked With
Carlos Perez
November 28, 2020
What can I say. The service was so quick and easy Rhee isn’t much else I can say. Very thorough. No complaints. Very Covid aware!!! Excellent service isn’t much else I can say. Very thorough. No complaints. Very Covid aware!!! Excellent service More
by Simone L
Employees Worked With
November 28, 2020
Love the customer service here! I highly recommend this place I have done 6 lease cars here and Otany is the best... I always use him! place I have done 6 lease cars here and Otany is the best... I always use him! More
by ERIKANDSUSANA
