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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,076 Reviews

8,076 Reviews of Lexus of Pembroke Pines - Service Center

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December 06, 2020

Great and friendly customer service department that me updated through out the entire repair process. The staff called me every time a new milestone was competed. This is the 3rd time I have used them and More

by Dennis0519@hotmail.com dennis0519@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you, Dennis, for trusting us to take care of your vehicle. We're grateful to have you as a Lexus of Pembroke Pines customer!

December 06, 2020

John provides very Good and friendly serviceI feel John provides very Good and friendly service I feel comfortable dealing with him; he listens to all your concerns and requests. Make sure you se More

by lingchiang61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! John is an exemplary member of our team at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 06, 2020

Melissa Ho is FANTASTIC! She always fits me in and makes sure that everything goes smoothly. She’s one of the reasons I continue to service my car at your facility. She’s an asset to your company. More

by Mhernan772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business. It is fantastic to hear that Melissa continues to provide you with great service and we look forward to seeing you next time!

December 06, 2020

Everything was exceptional from the beginning all the way to the end. Everybody was friendly and kind ready to take care of you. Place was jamming pack still got out on time. More

by ULICES.R.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

December 06, 2020

Love the location. The staff is very friendly and helpful. The facility is very clean. Really love the little shopping spot. Beautiful sunglasses and clothes. More

by ndurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Lexus of Pembroke Pines, and we hope to see you again sometime!

December 06, 2020

Ten committed to help . To provide best service . Costumer is their priority. I drive 28 miles away Friné home to service me car there. Just the Best More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and we look forward to your next visit!

December 06, 2020

Best service in America, always happy with the treatment we get at the service department. We feel at home every time we arrive. Simply the best More

by ivan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Ivan - We can't ask for a better review than this! Thank you for being a loyal Lexus of Pembroke Pines customer and supporting us by sharing this wonderful feedback. We look forward to working together for years to come.

December 06, 2020

Sebastian was very professional and friendly, best service i had from lexus. He was always attending us and making sure we were good. Great experience, will keep coming back. More

by NALVARADO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your repeat business! We are happy to hear that Sebastian's service stood out to you and that he ensured you drove home a satisfied customer. Enjoy your week! - Lexus of Pembroke Pines team

December 06, 2020

Been coming to this Lexus for years and you all continue to surprise and impress me every single time. So grateful for everyone who assisted me on Saturday but Osiris from the better part of the year has go More

by Paisadebogota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Pembroke Pines responded

It was so kind of you to share this feedback. Here at Lexus of Pembroke Pines, we are committed to providing exceptional service and it is great to hear that Osiris continues to hit the mark. Thank you for your loyalty!

December 06, 2020

Customer service is totally one of the reason I drive a Lexus. Keep up the fantastic work!!! The other dealerships should pay more attention to how you treat customers. More

by kelli.drellich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Reggie King
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you, Kelli, for your continued support of Lexus of Pembroke Pines. We strive to deliver excellent service and I am glad to hear that our team always hits the mark!

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