Lexus of Pembroke Pines - Service Center

Me encanta ir a hacerle servicio a mi Lexus. Son todos muy amables, el servicio es rapido y muy organizado. Gracias por la atencion que brindan. muy amables, el servicio es rapido y muy organizado. Gracias por la atencion que brindan. More

Good customer service. Good staff to customer communication. All work and options explained. Good experience with Jose. Had a pleasant and professional experience with Jose in service. Thank You communication. All work and options explained. Good experience with Jose. Had a pleasant and professional experience with Jose in service. Thank You! More

Worst service I’ve ever received! I feel like I was scammed into purchasing my vehicle. The benefits I was told I would get was all a lie. Very unorganized! scammed into purchasing my vehicle. The benefits I was told I would get was all a lie. Very unorganized! More

Was super fast more fast then I was expecting I went for service all that was done I didn’t had to Pay nothing nix service all that was done I didn’t had to Pay nothing nix More

The service is excellent at the dealer. Jose is always helpful and explains all the process and issues and answer any questions I may have. helpful and explains all the process and issues and answer any questions I may have. More

Went in to get my radio serviced and was told numerous times that the radio was fine. They finally said the connection was loose and “fixed” it. 2 weeks later same issue is occurring and my warranty ran times that the radio was fine. They finally said the connection was loose and “fixed” it. 2 weeks later same issue is occurring and my warranty ran out when they said they “fixed” it. Terribly disappointed. More

After my car was serviced, I went to the collision center for an estimate. The alarm had gone on while the car was in the garage & keys were in the house. The alarm caused the trunk to open & it caught on th for an estimate. The alarm had gone on while the car was in the garage & keys were in the house. The alarm caused the trunk to open & it caught on the inside of the garage door, pulling the door up with it.. damage was done to the rear trunk. The estimate I finally received today is for $1274. This is considered person error, although I don’t know how that is possible. A scan was run to see if the keys were set off but nothing showed. This is my 8th Lexus. I hope to speak with the general manager about how we can come to an arrangement that will be satisfactory to a very loyal customer. Check my history to confirm. I will expect sone consideration from Lexus for damages that occurred while the car was in the garage and going no place. I recommend the service Center but am not happy with the collision department. What happened to my car was probably the result of product liability issue. More

My car was taken at the appointment time and was done earlier than expected. Everyone pleasant and knowledgeable. Pleasure using Lexus. Will return in the future. earlier than expected. Everyone pleasant and knowledgeable. Pleasure using Lexus. Will return in the future. More

Carlos is the best in maintenance department , I’ve try other representative but no body like Carlos Perez. Very punctual, he will do what the promises. I am very happy with the kind of service he has prov other representative but no body like Carlos Perez. Very punctual, he will do what the promises. I am very happy with the kind of service he has provide to us. More

Car wash was terrible, service consultant forgot me, i had to go find him.if this is my review, why are u telling me how many words there has to be??? Thats bush league... had to go find him.if this is my review, why are u telling me how many words there has to be??? Thats bush league... More