Lexus of Pembroke Pines - Service Center

I came in for a 25,000 mile maintenance and left with a new 2021 NX lease. Thanks Reggie. thanks to Rodney service Merry Christmas o me new 2021 NX lease. Thanks Reggie. thanks to Rodney service Merry Christmas o me More

Jose Amarro is the best. - had an issue with my loaner smelling of smoke he was very attentive and got me into another car quickly. smelling of smoke he was very attentive and got me into another car quickly. More

The service was excellent. The service was completed in a decent time frame. My service advisor was pleasant as always and listened to my concerns. decent time frame. My service advisor was pleasant as always and listened to my concerns. More

Jaime Garcia is so nice and welcoming. He always have a good attitude. I was disappointed with the service in the restaurant. I was trying to order a sandwich the two Spanish ladies ignored and was packing good attitude. I was disappointed with the service in the restaurant. I was trying to order a sandwich the two Spanish ladies ignored and was packing away drinks and I just left . More

Service is subpar. Needed help with servicing my vehicle with loaner. Staff aren’t willing to help even if you request a follow up after I had a few issues throughout this servicing experience. with loaner. Staff aren’t willing to help even if you request a follow up after I had a few issues throughout this servicing experience. More

Jose Luis Amaro our service advisor is the best! He is very professional, knowledgeable and kind. He is all about great customer service and we very much appreciate all he does. very professional, knowledgeable and kind. He is all about great customer service and we very much appreciate all he does. More

Probably more people skills on the staff, compared to other vehicle brand I own this will be my lower rated one. Please work on employee customer sergice excellence. other vehicle brand I own this will be my lower rated one. Please work on employee customer sergice excellence. More

Dealership is good about notifying me when there is an issue and provided options. The service person assigned to me is helpful as well and follows up. issue and provided options. The service person assigned to me is helpful as well and follows up. More

Very professional and courteous service. The car was picked up in my home at the appointed time. The loaner car was latest model and very comfortable. picked up in my home at the appointed time. The loaner car was latest model and very comfortable. More

Worse service I don’t like your service. S abs abs a a S S S ss s s s s s s s s S S ss s s s s s s s s More