Lexus of Pembroke Pines - Service Center

Jeremy is a great representative. My problem has been with your auto mechanics. I paid for four tires this year and they were installed incorrectly. My car was falling apart on 595. I had a tow truck with your auto mechanics. I paid for four tires this year and they were installed incorrectly. My car was falling apart on 595. I had a tow truck pick up my car at home and take it to Lexus. There were a few things w my car this year. It has given me second thoughts of getting a new one. I’m concerned about my safety. More

I always enjoy coming to the Pembroke Lakes location because whenever I come in for a service, the service department operates efficiently and communication is never an issue. Thank you guys!!! because whenever I come in for a service, the service department operates efficiently and communication is never an issue. Thank you guys!!! More

Mellissa Ho was great. She always take good care of me. I do not see her name listed below as a service person. I do not know who those people are. do not see her name listed below as a service person. I do not know who those people are. More

Service was fast. Customer service was great. Location is convenient and I didn’t need to make an appointment. I will recommended this dealership. Thanks convenient and I didn’t need to make an appointment. I will recommended this dealership. Thanks More

Service was ok. My CPO warranty was not in your records. It took from March 2020 (when I purchased it) to December to make the correction. WHY??? It took from March 2020 (when I purchased it) to December to make the correction. WHY??? More

Melissa is the service department representative and she provided excellent service. The collision management is excellent as well and stands by their service. They try to exceed expectations. provided excellent service. The collision management is excellent as well and stands by their service. They try to exceed expectations. More

Isidro Garcia is exemplary. Excellent customer service. Friendly, knowledgable, professional, funny, made the service experience a pleasure. May all of you at Lexus have a Happy New Year! Friendly, knowledgable, professional, funny, made the service experience a pleasure. May all of you at Lexus have a Happy New Year! More

Excellent service, very fast and proper. They cleaned my car, made me feel a special customer. It was my first visit for maintenance and cant wait 5k miles more to go back. car, made me feel a special customer. It was my first visit for maintenance and cant wait 5k miles more to go back. More

This is my third time getting my car serviced and just like all the other times with John it was great. This last time I had the pleasure to be assisted by Jeremy and he was also amazing. like all the other times with John it was great. This last time I had the pleasure to be assisted by Jeremy and he was also amazing. More

Problem-car slightly veer/lean to rightAppt-0730 AM, Problem-car slightly veer/lean to right Appt-0730 AM, arrived 7:10 AM Labor-align/bal/nitro Credit card paid receipt 11:05 AM Very long wait. They Problem-car slightly veer/lean to right Appt-0730 AM, arrived 7:10 AM Labor-align/bal/nitro Credit card paid receipt 11:05 AM Very long wait. They should have offered a loaner. More